Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
3
If wouldn't fall apart is ok.
on December 31, 2024
Posted by: Ron4
A good product idea, that works, before it breaks. Too flimsy for a scrubbing tool. Also too short and pins holding Handel parts together are too cheap and weak.
I have a regular Swiffer, much better quality. But could be better.
I have a regular Swiffer, much better quality. But could be better.
Response from swiffer.comBy Customer Care, January 7, 2025
Thanks for giving the Swiffer PowerMop Multi-Surface Kit a try, Ron. Our Swiffer devices are made to provide a quick, convenient clean. Because of the hard work of our Quality Team, we're confident we can help your experience turn around, as all PowerMops are made to meet our high standards. Give us a call, so we can learn more about your experience and machine, and get you the best help possible. We're available Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Quick, Easy & Convenient
on January 2, 2025
Posted by: Ktfloyd82
from Louisville, KY
I loved this Power Mop! Quick, Easy and Convenient to sum it up! I don't have huge areas to mop just small vinyl floor in bathroom and small area of the kitchen. This was way easier and honestly just as efficient as the bucket & standard mop. The only downfall was not being able to see how far the spray goes. Overall it went together easy, came with everything you need to start and cleaned my floor great! 10/10 would Recommend
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
I like it but...
on January 4, 2025
Posted by: Penny F
The larger cleaning surface is great. I am disappointed that the mop part has to be replaced each time. Not environmentally friendly. I thought that the mop part could be laundered and reused. I have a Libman mop that I can launder. Please come out with this for the Power Mop.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
SO SO
on January 10, 2025
Posted by: DeMa
from Butte Montana
Not very pleased with this product. The mop head wasn't even very wet when I finished 2 bathrooms and kitchen floor (spray is working fine). Didn't clean mud spots. Not a great product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 10, 2025
Thanks for sharing your experience with the Swiffer PowerMop. It sounds like those in your home have an active outdoor life, and we totally get that mud happens. We're glad to tell you that our Quality Team is confident that the PowerMop can make it disappear quicker than you can imagine, by giving our Cleaning Solution a few moments to work on any super messy spot. Spray the solution, let it sit there for a bit, and mop it all away. The dirt will be gone, and you can move on, swiftly making the rest of your floors sparkle. Have more to share? We're glad to talk further with you about this purchase, any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
2
Not impressed
on January 11, 2025
Posted by: Janny
from Ontario
I just bought. Used once. Not impressed. Not much solution comes out and can't see where it goes. Waste if money
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 11, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor clean with ease. We'd like to learn more so we can help, as well as share this with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
4
Please make handle adjustable
on January 11, 2025
Posted by: Charlotte
I really like the power mop but my one. Suggestion is to make the handle adjustable. I’m tall and the current length makes my back hurt.
Written by a customer while visiting swiffer.com
Customer Rating
2
Saddened
on January 15, 2025
Posted by: Aniels22
from Minnesota
I was expecting it to have a longer handle or extension parts to add if wanted. This is hard for people with back problems. Size is great for my little helper.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 16, 2025
We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
Good, but could be better if use less cleaner.
on January 16, 2025
Posted by: Expensive
Does good job on cleaning, but uses to much cleaner solution. I went through a bottle of cleaner in one cleaning.
Response from swiffer.comBy Customer Care, February 16, 2025
Thanks for sharing your feedback with us. We hope it helps to know, the cleaning solution typically lasts for multiple uses. We'd like to grab a bit more information to help you get the most from your PowerMop, so when you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com