Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
2
Not impressed
on January 11, 2025
Posted by: Janny
from Ontario
I just bought. Used once. Not impressed. Not much solution comes out and can't see where it goes. Waste if money
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 11, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor clean with ease. We'd like to learn more so we can help, as well as share this with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
4
Please make handle adjustable
on January 11, 2025
Posted by: Charlotte
I really like the power mop but my one. Suggestion is to make the handle adjustable. I’m tall and the current length makes my back hurt.
Written by a customer while visiting swiffer.com
Customer Rating
2
Saddened
on January 15, 2025
Posted by: Aniels22
from Minnesota
I was expecting it to have a longer handle or extension parts to add if wanted. This is hard for people with back problems. Size is great for my little helper.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 16, 2025
We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
Good, but could be better if use less cleaner.
on January 16, 2025
Posted by: Expensive
Does good job on cleaning, but uses to much cleaner solution. I went through a bottle of cleaner in one cleaning.
Response from swiffer.comBy Customer Care, February 16, 2025
Thanks for sharing your feedback with us. We hope it helps to know, the cleaning solution typically lasts for multiple uses. We'd like to grab a bit more information to help you get the most from your PowerMop, so when you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
If I can't get the refills pads what's the point?
on January 17, 2025
Posted by: Done
I used the 2 pads that came with the power
mop but I can't find the refills.
mop but I can't find the refills.
Response from swiffer.comBy Customer Care, February 17, 2025
We're sorry to hear this. Our PowerMop uses our PowerMop pads, and we suggest speaking with your local store's management to learn more about availability.
Written by a customer while visiting swiffer.com
Customer Rating
5
Did all hard floors, no fuss
on January 18, 2025
Posted by: GL59
Used the power mop for the first time today,
Easy to assemble and got under tables chairs etc. with ease.
A lot quicker than getting out the mop and pail and does the job.
Only problem, mine didn’t come with the batteries,
Easy to assemble and got under tables chairs etc. with ease.
A lot quicker than getting out the mop and pail and does the job.
Only problem, mine didn’t come with the batteries,
Written by a customer while visiting swiffer.com
Customer Rating
1
This product is not good.
on January 27, 2025
Posted by: Mcurry
from Pace, fl
Such a bad handle design, it just comes apart with the smallest amount of pressure. Would return if I could. The handle should be one piece!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 27, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from the PowerMop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Lacks attachment of bottle in cradle.
on January 28, 2025
Posted by: PattiG
from Odessa, FL
The solution bottle will not stay in the slot. Every time I want to spray it, I have to push the bottle down and press the button on the handle at the same time. Sometimes the bottle actually falls out onto the floor.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 31, 2025
We're so very sorry to hear about this, Patti. With our quality checks, this isn't what we expect especially if the cardboard is remove. If you have not done so already, check the silicone cap, and If the cap is bulging, try unscrewing/rotating the purple cap counterclockwise by 180 degrees.
After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If there is no leakage, insert the bottle into the device. If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We'd like to see if this helps, so when you're free, please call us at (800) 742-9220.
After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If there is no leakage, insert the bottle into the device. If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We'd like to see if this helps, so when you're free, please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com