Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
5
It is exactly what I need!
on December 16, 2024
Posted by: Mom Wiley
from Tye, TX
The swiffer PowerMop is Wonderful! Your swiffer wet jet was great. But, I have graduated, as they say to the PowerMop. I am not looking back. Thanks for making such a great product. Keep up the good work! :-)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Company stands by it's products
on December 17, 2024
Posted by: Janine
I had an issue with a few power mops, but the company is amazing. I emailed to ask a question as to why it dies so easy, even with new batteries. The company was quick to reply and offered to send a replacement.
Written by a customer while visiting swiffer.com
Customer Rating
3
Too heavily scented!!!
on December 24, 2024
Posted by: ctinia
from Tonganoxie, KS
Works better than the regular swifter, however the scents for the cleaning solution are awful. Our eyes were watering after using it the first time. Why does every thing have to be scented or at least so heavily scented. Very disappointed that I probably won’t be able to use it again.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear that this has been your experience, as our PowerMop Fresh solution has been thoroughly evaluated to be safe when used as directed. A lot of thought also goes into our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. While we don't currently have an unscented PowerMop solution available, we hope that you'll give another scent a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 742-9220 when you can.
Written by a customer while visiting swiffer.com
Customer Rating
1
WARNING ⚠️ DO NOT BUY
on December 27, 2024
Posted by: Pudge
My swifter stopped working tried everything will never buy again
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
If wouldn't fall apart is ok.
on December 31, 2024
Posted by: Ron4
A good product idea, that works, before it breaks. Too flimsy for a scrubbing tool. Also too short and pins holding Handel parts together are too cheap and weak.
I have a regular Swiffer, much better quality. But could be better.
I have a regular Swiffer, much better quality. But could be better.
Response from swiffer.comBy Customer Care, January 7, 2025
Thanks for giving the Swiffer PowerMop Multi-Surface Kit a try, Ron. Our Swiffer devices are made to provide a quick, convenient clean. Because of the hard work of our Quality Team, we're confident we can help your experience turn around, as all PowerMops are made to meet our high standards. Give us a call, so we can learn more about your experience and machine, and get you the best help possible. We're available Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Quick, Easy & Convenient
on January 2, 2025
Posted by: Ktfloyd82
from Louisville, KY
I loved this Power Mop! Quick, Easy and Convenient to sum it up! I don't have huge areas to mop just small vinyl floor in bathroom and small area of the kitchen. This was way easier and honestly just as efficient as the bucket & standard mop. The only downfall was not being able to see how far the spray goes. Overall it went together easy, came with everything you need to start and cleaned my floor great! 10/10 would Recommend
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
I like it but...
on January 4, 2025
Posted by: Penny F
The larger cleaning surface is great. I am disappointed that the mop part has to be replaced each time. Not environmentally friendly. I thought that the mop part could be laundered and reused. I have a Libman mop that I can launder. Please come out with this for the Power Mop.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
SO SO
on January 10, 2025
Posted by: DeMa
from Butte Montana
Not very pleased with this product. The mop head wasn't even very wet when I finished 2 bathrooms and kitchen floor (spray is working fine). Didn't clean mud spots. Not a great product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 10, 2025
Thanks for sharing your experience with the Swiffer PowerMop. It sounds like those in your home have an active outdoor life, and we totally get that mud happens. We're glad to tell you that our Quality Team is confident that the PowerMop can make it disappear quicker than you can imagine, by giving our Cleaning Solution a few moments to work on any super messy spot. Spray the solution, let it sit there for a bit, and mop it all away. The dirt will be gone, and you can move on, swiftly making the rest of your floors sparkle. Have more to share? We're glad to talk further with you about this purchase, any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com