Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5
Great System! Works Very Well!
on April 16, 2023
Posted by: Stylish Lady
from CT
[This review was collected as part of a promotion.] The Swiffer PowerMop Multi-Surface Starter Kit includes everything needed to thoroughly clean & scrub my floors quickly & easily. The mop head is wider than others which makes the task go much more quickly and the easy release of solution allows me to keep cleaning without missing a beat. The pad has "fingers" which scrub & hold stuck on dirt easily & glide well across the floor surface. The solution has a great, light scent that freshens the entire house & after use, my floors pass the white sock test LOL. I used this on vinyl floor as well as hardwood & it performed well on both. When finished, I really like being able to just toss the pads - the dirt is gone - out of my house & the kit includes a replacement pad. I am very particular about keeping a clean home & the starter kit has everything I need to make it happen. 5 Stars!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Lavender
on December 18, 2023
Posted by: Deafdee
I need it so bad but love mop to my bathroom so much
Written by a customer while visiting swiffer.com
Customer Rating
5
Great product, love it!
on December 23, 2023
Posted by: Deby01
Great product, had been using swifter heavy duty and this new product much better. Cleans better, more thorough, uses less pads
Written by a customer while visiting swiffer.com
Customer Rating
3
Good mop, hate the pads
on February 25, 2024
Posted by: Bobbie128
Great system. Love that the mop is larger can covers more surface, also love that the solution containers are larger.. what I don't like are the new mopping pads!!! They're not as good as the old ones, they seem to push the dirt around more and only locking in a little dirt. That makes it disappointing
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, February 26, 2024
Thank for sharing your thoughts on our PowerMop, Bobbie. We're glad that you enjoy some aspects of the device, and are glad that you've reached out about the pads not working how you expect, since we send our products through many checks to ensure they help you clean with ease. To get the best results from your PowerMop, we always recommend sweeping or vacuuming before use. We'd like to learn more about this for our Quality Team, and provide further assistance, so please give us a call at 1-800-214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
Like the old version better
on March 5, 2024
Posted by: Jewell
The handle keeps coming apart and it leaves a film. Hopefully next iteration will be better.
Response from swiffer.comBy Customer Care, March 6, 2024
We're sorry to hear this, Jewell. Due to the many quality tests Swiffer products are put through, this isn't what we'd expect. Our team would like to learn more from you, and ask that you please give us a call as soon as you have a moment. You can reach us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
Product pricy for alot of households
on March 9, 2024
Posted by: Dennyb
from Newark, DE
While this power mop is nice and I love the scent, I don't like having to play with the mop pads to make the strips fluff up so they actually help and do the job they claim to do. Also the replacement pads are wayyyy too expensive! As is the liquid refills. Shame on you Procter & Gamble for such price gouging! And why can't you make this scent available in the regular swiffer?
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, March 12, 2024
We're sorry you aren't happy with your recent Swiffer PowerMop purchase, Denny. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. For best results:
* Attach the printed side onto the bottom of the mop head using firm pressure
* The white and purple strips should be facing the floor
So we can help you get back to Swiffering Away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
* Attach the printed side onto the bottom of the mop head using firm pressure
* The white and purple strips should be facing the floor
So we can help you get back to Swiffering Away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
1
No longer works super disappointed
on April 6, 2024
Posted by: Kristy1
Worked for a couple weeks and no longer works changed batteries three times still nothing super disappointed
Response from swiffer.comBy Customer Care, April 9, 2024
We're sorry your Swiffer PowerMop stopped working, Kristy. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We have a few suggestions we'd like you to try:
* All pieces were snapped together completely during assembly
the nozzles are not clogged. Brushing them gently might help them to start spraying
* The solution bottle is not empty. If it is empty, replace it.
So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
* All pieces were snapped together completely during assembly
the nozzles are not clogged. Brushing them gently might help them to start spraying
* The solution bottle is not empty. If it is empty, replace it.
So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
1
Don't buy or waste your money on this item.
on April 9, 2024
Posted by: Sharlene
from Edmonton
This product is terrible. I bought one, returned it, bought another and same result. Cleaning solution dribbles out, not even past pad. ITS A TERRIBLE PRODUCT AND NOTCWIRTH THE MONEY!!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 10, 2024
When your Swiffer PowerMop has fully-charged batteries in it, and you press the trigger for 2-3 seconds, your spray should land about 10 inches in front of the mopping head. It's possible your batteries need to be replaced or aren't fully inserted into the battery cartridge correctly. We ask you to switch them out with fresh, brand new, one-time-use AA batteries. Give the trigger another push, and call us to tell us if it makes a difference with the spray. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Call 1 (800) 374-9429 soon.
Written by a customer while visiting swiffer.com