Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
1
DO NOT BUY THEY DON’T LAST 2 in 1 yr both broken
on June 11, 2025
Posted by: very mad
DO NOT BUY! I purchased my 1st one a year ago, when it works it”s great BUT 1 year in it broke, what a disappointment. Thinking it might be what you would call a lemon, I head out to purchase another one, BIG BIG BIG MISTAKE! I used it a total of 4 times and it is now good for the garbage yet again
Response from swiffer.comBy Customer Care, June 12, 2025
We're very sorry to hear about about what's going on with your PowerMop. We'd like to learn more about what broke exactly so that we can troubleshoot and help you get back to Swiffering. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Terrible handle design
on June 13, 2025
Posted by: TellMom
The handle on the Power Mop is too short. Also the curve of the top of the handle is uncomfortable and always catches on my shirt and hits me in the stomach as I am trying to use it. My back always hurts after mopping with it because of how I have to try to hold it. It's awful. I am 5'5 and my son is 6'2 and he has the same issue. It is VERY short for him.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 16, 2025
We're sorry to hear that your Swiffer Powermop was difficult to use, and we appreciate you taking the time to share your feedback with us. Our products go though extensive consumer testing to ensure that they're always safe and easy to use as directed, so this isn't the experience or expect we want you to have, and we'll share your feedback with our team regarding the design of the handle. Please know that your input is really invaluable and it will help improve our future quality efforts.
Your satisfaction is important to us, and we'd like to learn more about this to be able to help further from here. Please hold on to your product and give our team a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can assist you.
Your satisfaction is important to us, and we'd like to learn more about this to be able to help further from here. Please hold on to your product and give our team a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can assist you.
Written by a customer while visiting swiffer.com
Customer Rating
2
Careful with packaging
on August 1, 2025
Posted by: Kailey252
from Charlotte, NC
Cut my finger on the box. Needs better packaging. The edge of the cardboard is sharp
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 4, 2025
We're sorry that you cut your finger on the cardboard packaging, Kailey. A lot of thought goes into the design of our products, and we'd never want anyone to be injured due to our packaging. We'd like to learn more details of your experience, to share with our Quality Assurance Team. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.
Written by a customer while visiting swiffer.com
Customer Rating
1
Take a listen to your radio spot on 102.5 (Atlanta
on August 28, 2025
Posted by: AMayZing
from Atlanta, GA
Radio Spot in Atlanta, GA 102.5. Take a brief listen to the commercial.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
We love the swiffer PowerMop
on April 4, 2023
Posted by: tj314
from st.louis
[This review was collected as part of a promotion.] My family thinks the Swiffer PowerMop takes cleaning to a whole new level. We can mop with none of the mess of regular mopping and it help saves are wooden floors. Plus the scent is very good smell. I would recommend this for anyone with floor that can't get too wet.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Works Great!
on April 9, 2023
Posted by: MegBrit
from Kansas City, MO
[This review was collected as part of a promotion.] I recently got the Swiffer Power Mop starter kit. Swiffer is a brand that I trust, so I was excited to try the power mop. The multi-surface mop pads and cleaning solution make it easy and convenient to use on my hardwood floors and quickly transition to using on my tile floors. So easy that my two sons are able to mop as part of their chores. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Comes with everthing!
on April 12, 2023
Posted by: Samie
from Michigan
[This review was collected as part of a promotion.] This starter kit includes everything you need. I have always washed my floors with a rag and a bucket, but this has changed my way of thinking about that. It is so easy to use and convenient for a quick clean up. It swivels making it easy to clean around things. It cleans good with streaking or leaving a sticky film. It does not do very well if you have something really stuck on though, I had to touch up a couple spots.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Wow awesome cleaning power!
on April 12, 2023
Posted by: dieseltdi
from NH
[This review was collected as part of a promotion.] I absolutely love this power mop by Swiffer. I love the lavender scented solution. It isnt overpowering but nice and light. It cleaned my floors perfectly and without alot of effort. Light and easy to use. I love it!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com