Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
4
Swiffer power is good but has defect
on June 2, 2024
Posted by: Kal2022
I like the power mop except for the handle The snaps that hold it together don't work well and the handle slides and can comes apart easy
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Handle disconnect
on November 28, 2024
Posted by: Crap
I bought it and put it together used it maybe 6 times and the handle disconnects after using
Yes I made sure the button on it was clicked in but now when I use it the handle comes apart!
Yes I made sure the button on it was clicked in but now when I use it the handle comes apart!
Response from swiffer.comBy Customer Care, December 30, 2024
We're so sorry to learn the handle to your Swiffer PowerMop Multi-Surface Kit isn't staying connected to your PowerMop. This isn't what we expect, as our Quality Team works very hard to ensure that all PowerMops bring only an easy, quick clean to your floors. We'd be happy to help you with this as best we can. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
I don’t mind washing floors now
on September 14, 2023
Posted by: Peach
Love this new way of cleaning works excellent. The only issue I have is trying to find the refills and pads been to a couple places it’s a bit frustrating hope I find some. Why would they sell the kit and not the refills
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
I want to try this real soon
on November 29, 2023
Posted by: Bigmama1
I have been looking at the TV commercials for about 3 weeks
Written by a customer while visiting swiffer.com
Customer Rating
1
goodswiffer goodswiffer goodswiffer goodswiffer
on June 25, 2025
Posted by: goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
goodswiffer
Written by a customer while visiting swiffer.com
Customer Rating
1
Horrible product Do not buy
on March 30, 2024
Posted by: Makkah
Expensive cheap mop that does nothing. Not sure why it is called a power mop and why it needs batteries. The cleaning fluid just squirts out two little puddles and is very noisy. Am hoping to get my money back. My plain old Rubbermaid squirts further and is more comfortable. Save your money! Disappointing and terrible product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 3, 2024
We're sorry to hear that you're feeling disappointed. We can assure you that our PowerMop has gone through many quality checks to ensure that you can enjoy the best possible results with it, and we'll be sure to share your comments with the rest of our team. We'd also be happy to learn more about your experience and see how we can best assist you further. When you're able, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
No thanks, if the handle won't even click in :(
on April 24, 2024
Posted by: JMC77
from Columbus, OH
Handle does not snap in to the base. There has to be a production issue here.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 26, 2024
Thanks for leaving your review to bring this to our attention, JMC77; we're very sorry to hear about it. You can be assured that our products all go through multiple rounds of quality tests to certify they're in perfect Swiffering condition before leaving our manufacturing facility. So your experience with the PowerMop handle isn't something we'd expect, and we'd be glad to help! Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Exactly what I needed to clean my floors!!
on September 7, 2023
Posted by: Rollin Nana
from SHAWNEE, OKLAHOMA
Exactly what I needed! Product worked when nothing else did!! I'm completely satisfied with my Swiffer mop!!!!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com