Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
4
Where does the battery go????
on September 4, 2025
Posted by: Chebah
from Manitoba, Canada
I love this mop, it’s perfect for my kitchen area and my hallway! I’m having an issue now though, I have to replace the battery but there is no battery pack or I’m just not seeing where the battery is!!!!!! Can someone help me out with this
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Exactly what I needed
on September 7, 2025
Posted by: LadeeFee
I have used other mops before and nothing could get my floors as clean as the PowerMop!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
10 out of 10
on November 7, 2023
Posted by: Bercelys
from New York, NY
I started using this mop today and I have to say that this is the best mop yet. Definitely recommend this mop.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Thank you for all the Swiffer products in one pack
on August 3, 2023
Posted by: SandyCAN92
from Florida
I have used the original Swiffer for more years than I recall. This Brand new Swiffer with all the product items is my request for my birthday gift.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Swiffer does it again
on April 25, 2023
Posted by: Higgkes
from Arkansas
[This review was collected as part of a promotion.] I have had several swiffers thru the years and they never seem to disappoint. I got this swiffer a few weeks back and it works great. It does a good job of cleaning and is easy to use. The swiffer does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Best mop on the market. THUMBS UP.
on July 27, 2023
Posted by: Flava T
from Forney Tx
This is the mop I have been needing for my floors. I have a large area to clean in my home. This is the perfect mop. It is wide and has sone weight to it with the solution attached. I can mop an area throw away and do another area with fresh cleaning pad.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Defective. Cleaning cartridge doesn’t stay locked
on April 13, 2024
Posted by: Kathleen M
from San Diego CA
I have the same issues as others. After my first bottle ran out, I bought a new cartridge of power mop solution. I put it in, but it doesn’t stay clicked in place. The purple release button stays in release mode. For the price for the mop, cartridges and pads, I feel the defective nature of this mop is pretty ridiculous. Clearly, this design is not good. Such a waste of money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 16, 2024
We're sorry to hear this and want to assure you that we have many quality checks to ensure the bottle stays in place, Kathleen. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have time, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Piece of crap
on April 21, 2024
Posted by: Gina23
from Florida
The pads do not stay on. Once you start to mop they fall off, what a waste of money. Going into the garbage.
DON'T PURCHASE, SAVE YOUR MONEY.
DON'T PURCHASE, SAVE YOUR MONEY.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 23, 2024
Thank you for sharing your experience with our PowerMop, Gina. We want you to know we do everything we can to ensure our products help you clean with ease, so this is not something we'd expect to see. To make sure your PowerMop pads stick to the mop head, we recommend checking that the printed side is facing the mop head and the white and purple strips are facing the floor. So we can learn more about this for our Quality Team, and provide assistance, please give us a call at 1-800-214-8734.
Written by a customer while visiting swiffer.com