Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
3
Wish they made an unscented cleaning solution
on July 6, 2023
Posted by: Laura22339
from CA
Great mop, wish they made an unscented cleaner. The two that are offered are too strong of a scent for the hubby.
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, July 15, 2023
We'll be sure to let our team know your feedback, Laura, you never know what the future may hold. If there's ever anything we can help with, please don't hesitate to get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
4
Good product - I like it.
on August 1, 2023
Posted by: Janet 80
from Lombard, Illinois
Tried this product and somewhat liked it. First of all, I'm 80 years old and have back problems. This product was a bit heavy (due to the bottle of cleaner) and hard to move around the floor. It did do a great job on my kitchen and bathroom floors. I like it's swivel ability which made baseboard cleaning easy. Is there a way to shorten the stick that I hold? It's too long for this short person. I do like it and will keep it.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
I want wheels!
on July 18, 2023
Posted by: Bailey1962
Every bucket needs wheels! How can you mop when you can't drag the bucket with you?
Response from swiffer.comBy Erin Gullison, Customer Care, July 19, 2023
We'd like to get more information about your experience, so when you have a minute please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Great mop!
on May 12, 2023
Posted by: Danigirl1180
from Long Island, NY
[This review was collected as part of a promotion.] I love this new swiffer power mop! I had the original one for quite a while but I find this one to be so much better. I love the extra wide head it gives me so much mire cleaning area. The solution makes my house smell fresh for so long after I'm done cleaning. The new scrubbing pads are so great to get the deep down dirt out of the floors and they are so absorbent.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Your company is improving a really good product.
on January 23, 2024
Posted by: Lilly girl
I have use your products for years. Number one in my book.Molly
Written by a customer while visiting swiffer.com
Customer Rating
2
Does not spray.
on April 30, 2024
Posted by: StarrSol
from Ohio
Bought this product a month ago. Was great when we first started using it. After about a month of use it will not spray anymore.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 13, 2024
We're sorry to learn of your recent experience with the Swiffer PowerMop. What you've described isn't something we'd expect, especially since our products go through so much quality testing to ensure perfect condition and function. That being said, we're here to help and have a couple tips to share. If you cannot hear the motor of the device when using it, make sure that it has new batteries and that they're inserted the correct way. If you can hear the motor but it still isn't spraying, the nozzles could be clogged. Brushing them gently might help them to start spraying. We'd like to learn more about your experience and try to make things right. Please give our team a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
Not happy.
on October 7, 2023
Posted by: Sasha 3
from Ohio, Cleveland
Very disappointed that my solution won't lock in place, have to pushed down in order thar solution sprints out to moo. Also I bought extra solution and pads. What to do, to mop very tedious. Anyone have a solution to my problem or is my mop defective. Please help.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, October 10, 2023
With the many quality checks we have in place, your PowerMop should work with ease, and we're sorry to hear this, Sasha. If you haven't already, we recommend making sure the piece of corrugate that is positioned underneath the solution bottle is removed. If this doesn't help, please give us a call at (800) 742-9220 so we can help, as well as share this with our Quality Team.
Written by a customer while visiting swiffer.com
Customer Rating
5
Clean dirt, free shine.
on November 14, 2023
Posted by: Donna k
I Have wood floors I’d like it to be clean a little, scratch scratch for some of that stuff that’s on the floor sometimes grand babies and I also would like to shine.
Written by a customer while visiting swiffer.com