Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5
Power perfect
on May 4, 2023
Posted by: AshleyC
from Temecula ca
[This review was collected as part of a promotion.] This swifter power mop is exactly what I was hoping for. It is easy to assemble and to insert the batteries. The mop itself is light weight but cleans heavy duty messes like no other. I love the easy button release to spray floor cleaner ahead of the mop. You even have the ability to saturate and then clean for deeper grime penetration. The mop heads are super easy to replace and dispose of. I can do it all one handed, which is all I have most the time. With 4 animals and two kids the swifter power mop has saved me more times than I can count.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Awesome product!
on July 10, 2023
Posted by: Isabo5
from Harrisburg Pa
Good bye mop and bucket! the Swiffer power mop exceeded all my expectations. very easy to assemble and it cleans the floor better than the Wet Jet or the original wet Swiffer. The cleaning pad makes the difference. My vinyl floor has never been this clean and it has a nice scent too.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Very disappointed
on January 23, 2024
Posted by: Cmoore
from Idaho
I was so excited to get this mop and use it. It came today and the cleaning solution bottle will not lock into place. Upon reading more reviews it seems that this is a very common problem.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 25, 2024
Thanks for sharing your experience with us. We're sorry to hear your PowerMop isn't working quite right, as we have many checks in place to ensure that our products deliver the best results, every time. To help with this issue, check if the silicone cap on your solution bottle is bulging out at all. If it is, loosen the cap, and tilt the bottle for a few moments to check for leakage. If the bottle doesn't leak, try inserting the solution. If the bottle does leak, try to re-tighten the cap and then insert. So we can provide further assistance, and gather info for our Quality Team, please give us a call at 1-800-214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Garbage
on September 30, 2024
Posted by: Annoyed9
The mop attachment doesn't even stick to the device and when you're able to push the mop on the floor with pressure the paper blocks the nozzles.
Response from swiffer.comBy Customer Care, January 3, 2025
Thank you for taking the time to get in touch with us about this, as we always expect our consumers will be thrilled with their purchase. Your Swiffer PowerMop Multi-Surface Kit is a great way to clean your floors, and we're sorry to learn you're having trouble keeping the cleaning pads in place. Our Quality Team assures us that all PowerMops and PowerMop Cleaning Pads meet our high standards, so we always expect you'll be happy with your purchase. It might help to know that only Swiffer brand PowerMop pads will fit properly on the PowerMop device, so make sure you're using the accurate refills. Also, be sure that the printed side is facing the mop head and the white and purple strips are facing the floor. If there’s more we can do to assist you with this, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Awesome, quick cleaning system
on May 8, 2023
Posted by: V Lynn
from Joseph, Oregon
[This review was collected as part of a promotion.] So I have 4 dogs, yes I said 4. They have a dog door into the back yard so you can imagine my floors are perpetually dirty! I had been using a steam mop with the washable pad but it seriously got so dirty I hated to touch it and hated to put it in the washer with anything else! So, as you can imagine, this Swiffer system is a nice option as I can just throw away the mess! The solution works great and isn't too smelly (from someone who is pretty fragrance sensitive) and dries quickly. Even though it says it's safe for pets, I still look the 4 offenders outside until the floors are completely dry, but I haven't noticed them licking the floors after, which is a good sign that it's not appealing to them. Anyway, nice system for quick clean ups.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
No good
on October 19, 2023
Posted by: mwd50
from Crestwood, KY
So disappointed. I purchased this mop tonight and once I started to use it, the spray just continually sprayed. Have to take batteries off to stop it. Wasted almost the entire bottle of cleaner.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 15, 2023
We're sorry you had this experience with your Swiffer PowerMop continuously spraying. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We want to help you get back to Swiffering away. Please call us at (800) 742-9220 from 9 AM to 6 PM EST Monday through Friday.
Written by a customer while visiting swiffer.com
Customer Rating
1
DON WASTE YOU MONEY ON THIS PRODUCT
on January 15, 2024
Posted by: Debi
from Bucks County P
Used a full bottle of the wood floor cleaner with no issues. I tried to insert the 2nd bottle of wood cleaner, the bottle won't click into place!
DON'T WASTE YOU MONEY ON THIS PRODUCT!
DON'T WASTE YOU MONEY ON THIS PRODUCT!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 16, 2024
We're sorry to hear that you're having this experience, Debi. We can assure you that our products go through many quality checks to ensure that you can use them with ease. We suggest checking the silicone cap of the bottle. If the cap is bulging, follow these troubleshooting steps:
-unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. -tilt the bottle on its side for 2-3 seconds to check for liquid leakage. -If no leakage, insert the bottle into the device. -If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We hope that this helps, and please give us a call at (800) 742-9220 if you'd like further assistance.
-unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. -tilt the bottle on its side for 2-3 seconds to check for liquid leakage. -If no leakage, insert the bottle into the device. -If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We hope that this helps, and please give us a call at (800) 742-9220 if you'd like further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
5
QUICK, EASY, & EFFECTIVE
on May 20, 2023
Posted by: Joselyn008
I mopped 1 week ago, swept before using, and the swiffer power mop still picked up and cleaned so much dirt & grime off my floors. I have 2 kids & 1 dog so the floors get dirty quickly. I struggle with depression so its not easy to always pull out a mop & bucket. I bought the swiffer power mop and within 5 minutes my living room floors were spotless. Best part was my back wasn't hurting and I wasn't sweating like I normally would.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com