Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
191
4 Stars
31
3 Stars
51
2 Stars
76
1 Star
226
45%of customers recommend this product.
(
202 out of
447)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
1
2
on August 23, 2025
Posted by: Neel
Very frustrating design. Can’t open the handle because i want to return it. Upper handle is easy to open but lower one is impossible to open. After use floor is all dirty.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
We appreciate you taking the time to share your thoughts with us, Neel, and we're sorry that you're having trouble with the handle of your Swiffer PowerMop. We thoroughly test our products to make sure they work effectively as intended for consumers like you, so this isn't the experience we want or expect you to have, and we'd love to help. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can learn more and help you get the most from your PowerMop!
Written by a customer while visiting swiffer.com
Customer Rating
2
Runs out of solution too quickly
on August 24, 2025
Posted by: Bobsie
from Massachusetts
Cleaning fluid runs out twice as fast as my old Swiffer. A bigger container would be great.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
Thanks for letting us know about this., Bobsie. The longevity of the Swiffer PowerMop cleaning solution can vary based on how often you use it and the size of the area you're cleaning. On average, one refill should last for several cleanings, typically covering around 1,000 square feet. You're welcome to call us at (800) 742-9220 for more help.
Written by a customer while visiting swiffer.com
Customer Rating
5
Great Product and Does Great Job
on August 26, 2025
Posted by: Mike1964
from Central IL
This is an outstanding product we had new hardwood
Floor and went up to the power mop we were happy with
The swiffer but the Power Mop is awesome
Floor and went up to the power mop we were happy with
The swiffer but the Power Mop is awesome
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
No, stop spraying
on August 26, 2025
Posted by: Tammy1717
Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 27, 2025
We're sorry to hear your PowerMop is no longer spraying. This certainly isn't the quality we expect, so we'd like to learn more. When you have a chance, could you please give our team a call at (800) 214-8734?
Written by a customer while visiting swiffer.com
Customer Rating
5
Great product.
on August 31, 2025
Posted by: Deanna
I love this mop.
I use my own solution and just spray the floor. I often have stops that need to sit a minute.
I can use one mop head for my whole house.
I have been able to buy microfiber velcro pads online that are washable.
I love that the mop head is a little bigger. Makes mopping my big housr quicker. It's bigger but not to big like the XL was.
The only thing I don't like is the angled rubber hook hole at the end of the handle. It is always getting caught in my shirt when I mop.
I use my own solution and just spray the floor. I often have stops that need to sit a minute.
I can use one mop head for my whole house.
I have been able to buy microfiber velcro pads online that are washable.
I love that the mop head is a little bigger. Makes mopping my big housr quicker. It's bigger but not to big like the XL was.
The only thing I don't like is the angled rubber hook hole at the end of the handle. It is always getting caught in my shirt when I mop.
Written by a customer while visiting swiffer.com
Customer Rating
3
Swiffer Power Mop
on September 18, 2025
Posted by: Pat in NC
from Charlotte NC
I purchased a Power Mop in August. I love the product and was happy to have a coupon to get such a good price. However, I have used my mop weekly for one month and 1/2 but yesterday when I tried to use it the motor would not come on to spray. I changed the batteries, adjusted the bottle and still nothing. I love this product, but I am disappointed it did not last. I have followed all the suggestions online to trouble shoot. I love my mop but i am disappointed
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, September 22, 2025
Thank you so much for your review, Pat! We're sorry to hear about what's going on with your PowerMop. If you have not done so already, double check to see if the door is completely closed, and ensure the batteries you're using are not carbon-zinc/rechargeable. We'd like to connect about this and assist you further. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Convenient cleaner and good mop
on September 27, 2025
Posted by: Murphy mom
Product cleans well, can reuse mop again for small spills, bottle lasts a long time.
Written by a customer while visiting swiffer.com
Customer Rating
1
Do not recommend
on October 6, 2025
Posted by: Lukem107
I do not recommend. Mine stopped spraying completely and I have tried messing with the battery pack and put new batteries in it twice just to make sure and still nothing!
Response from swiffer.comBy Customer Care, October 7, 2025
We're very sorry you experienced this. These suggestions may get your PowerMop spraying again:
1. If you hear the motor but the mop isn't spraying, make sure you removed the thin piece of cardboard packing in the solution bottle housing compartment.
2. Double-check to make sure all pieces of the mop have snapped together properly during assembly.
3. The nozzles could be clogged. Brushing them could help them to start respraying.
4. You could also try priming the solution bottle by squeezing gently on it while pushing the start button.
5. Only use Swiffer PowerMop solution with your mop. Other cleaning solutions might permanently damage it and cause it to stop working.
6. Make sure any new replacement batteries are AA alkaline and from the same package.
If none of those tips get your mop working again, then to further help you and provide a full report to our Quality Assurance Team, please call us at (800) 742-9220.
1. If you hear the motor but the mop isn't spraying, make sure you removed the thin piece of cardboard packing in the solution bottle housing compartment.
2. Double-check to make sure all pieces of the mop have snapped together properly during assembly.
3. The nozzles could be clogged. Brushing them could help them to start respraying.
4. You could also try priming the solution bottle by squeezing gently on it while pushing the start button.
5. Only use Swiffer PowerMop solution with your mop. Other cleaning solutions might permanently damage it and cause it to stop working.
6. Make sure any new replacement batteries are AA alkaline and from the same package.
If none of those tips get your mop working again, then to further help you and provide a full report to our Quality Assurance Team, please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com