Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
191
4 Stars
31
3 Stars
51
2 Stars
76
1 Star
226
45%of customers recommend this product.
(
202 out of
447)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5
Need floor to look shinny
on April 26, 2025
Posted by: Selenag
from Greeley co
Would you please make a solution that leave the floor shinny like mop and glo your solution leaves my floor looking dull thank you
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
2
It stopped working after 3 months 😢
on April 27, 2025
Posted by: Astrid
from Budd lake N.J
I am so disappointed. I love this mop till it stops working. The sprayer doesn’t work. I even replaced the battery. I don’t know what else to do. I tried everything. The muffin is only three months old.!
Response from swiffer.comBy Customer Care, April 28, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Stopped working. Nothing. Kaput!
on May 2, 2025
Posted by: HurricaneSara
As every other Swiffer mop I have purchased, this one quit working after using only one bottle of cleaner. When you press the power button...Nothing. Checked batteries and replaced with fresh. Checked nozzles but they are clean. I thought maybe this PowerMop would perform better than other Swiffer wet mops that I've had to throw away. As a seriously low fixed-income, disabled senior, this was a splurge purchase. Now, again, all I have is trash dump material. So disappointed. Can't file warranty because I don't have original UPC or receipt.
Response from swiffer.comBy Customer Care, May 3, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not easy to use
on May 5, 2025
Posted by: TaylorT
'Power mop' is misleading. I bought it because I have shoulder injuries and thought it would glide more easily but it doesn't. It's heavy and harder to clean floors than anything I've ever used.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 6, 2025
We're sorry to hear that this has been your experience, since we do put a lot of thought into the design of our products. We'll be sure to share your feedback with the rest of our team, and we'd also be happy to learn more. When you're able, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Good for tile maybe not so much for wood.
on May 6, 2025
Posted by: Maurice SB
Works well on tile, I don’t recommend for wood because of the streaking.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
It's perfect for my dark floors!!
on June 2, 2025
Posted by: Mamabear
from Riverhead, Ny
I have a dark floor and everything else that I use would leave lines and marks and this doesn't so I enjoy going over my floor at night and coming down and seeing everything spotless. And it smells so great. I also find that the mop pads that you put on last a little bit longer. They pick up more dirt.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
I love my power swift mop
on June 2, 2025
Posted by: Michele80
I love how the power swift mop cleans my floor so nice
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
My expectations hve more than been met
on June 2, 2025
Posted by: nana4ever
from Central NJ
So easy and does a great job. My entire place is LVP flooring and I use the power mop constantly. No fuss- no bucket- no going to the sink .
I would recommend this to a friend!
Written by a customer while visiting swiffer.com