Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(536 Reviews)
Rating breakdown 536 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
203
47%of customers recommend this product.
(
198 out of
421)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
2
Mop pad won’t stay on.
on July 22, 2025
Posted by: JBoss
My NEW Swiffer Power Mop head does NOT look like the one in the video! IF it was the same perhaps the pads would actually adhere to the mop. I have had issues with my wet jet mop heads adhering & now they won’t stay on my brand new power mop. I will be returning the power mop!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, July 23, 2025
We're so very sorry to hear that you did not receive what you were expecting. However, we did want to let you know that our PowerMop device cannot use the WetJet pads. We'd like to learn more about what you received so that we can assist you further. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
Poor Design
on August 5, 2025
Posted by: marenj
from SLC, UT
Love this product, but the assembly of the handle is cheap and ineffective. It comes disassembled in a small box and the handle clicks together with small pins that are too small and allow the handle to slip over the top of the pin, constantly disassembling the handle as you mop. A better design would greatly improve the value of this product.
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, August 6, 2025
Thank you so much for your review, and we appreciate the feedback. We'd love to connect about this, and gather more details about your experience to ensure your feedback is completely heard. We can be reached at (800) 742-9220/
Written by a customer while visiting swiffer.com
Customer Rating
2
Cheap quality
on August 23, 2025
Posted by: Brei
from St. Louis, MO
The tab that holds the handle in place keeps coming loose causing the pieces to come apart and the length of the full handle is shorter than I would expect. I'm 5'5" and fell like im "hunching" over to use it. When I do use it, the power mop is better than wetjet.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
We're sad to hear this, Brei. This certainly isn't the quality standard we expect, so we'd like to learn more. So we can gather some information to share with the rest of our team, could you please give us a call at (800) 214-8734?
Written by a customer while visiting swiffer.com
Customer Rating
2
the wet jet mopping pads are too short
on August 23, 2025
Posted by: mrgr
from bristol ct
looking for this type of product for ease of cleaning
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
We appreciate you taking the time to share this with us. Feedback like this is very important to us. so we'll let our team know how you feel about these pads If you'd like to share more, give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
2
on August 23, 2025
Posted by: Neel
Very frustrating design. Can’t open the handle because i want to return it. Upper handle is easy to open but lower one is impossible to open. After use floor is all dirty.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
We appreciate you taking the time to share your thoughts with us, Neel, and we're sorry that you're having trouble with the handle of your Swiffer PowerMop. We thoroughly test our products to make sure they work effectively as intended for consumers like you, so this isn't the experience we want or expect you to have, and we'd love to help. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can learn more and help you get the most from your PowerMop!
Written by a customer while visiting swiffer.com
Customer Rating
2
Runs out of solution too quickly
on August 24, 2025
Posted by: Bobsie
from Massachusetts
Cleaning fluid runs out twice as fast as my old Swiffer. A bigger container would be great.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 25, 2025
Thanks for letting us know about this., Bobsie. The longevity of the Swiffer PowerMop cleaning solution can vary based on how often you use it and the size of the area you're cleaning. On average, one refill should last for several cleanings, typically covering around 1,000 square feet. You're welcome to call us at (800) 742-9220 for more help.
Written by a customer while visiting swiffer.com
Customer Rating
2
No, stop spraying
on August 26, 2025
Posted by: Tammy1717
Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 27, 2025
We're sorry to hear your PowerMop is no longer spraying. This certainly isn't the quality we expect, so we'd like to learn more. When you have a chance, could you please give our team a call at (800) 214-8734?
Written by a customer while visiting swiffer.com
Customer Rating
5
Great product.
on August 31, 2025
Posted by: Deanna
I love this mop.
I use my own solution and just spray the floor. I often have stops that need to sit a minute.
I can use one mop head for my whole house.
I have been able to buy microfiber velcro pads online that are washable.
I love that the mop head is a little bigger. Makes mopping my big housr quicker. It's bigger but not to big like the XL was.
The only thing I don't like is the angled rubber hook hole at the end of the handle. It is always getting caught in my shirt when I mop.
I use my own solution and just spray the floor. I often have stops that need to sit a minute.
I can use one mop head for my whole house.
I have been able to buy microfiber velcro pads online that are washable.
I love that the mop head is a little bigger. Makes mopping my big housr quicker. It's bigger but not to big like the XL was.
The only thing I don't like is the angled rubber hook hole at the end of the handle. It is always getting caught in my shirt when I mop.
Written by a customer while visiting swiffer.com