Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
191
4 Stars
31
3 Stars
51
2 Stars
76
1 Star
226
45%of customers recommend this product.
(
202 out of
447)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5
It is exactly what I need!
on December 16, 2024
Posted by: Mom Wiley
from Tye, TX
The swiffer PowerMop is Wonderful! Your swiffer wet jet was great. But, I have graduated, as they say to the PowerMop. I am not looking back. Thanks for making such a great product. Keep up the good work! :-)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Stopped Working
on December 18, 2024
Posted by: StinaH
I was able to use the Power Mop twice, but now the solution won't spray out of the nozzles. I've double checked that there is solution in the bottle, I've replaced the batteries, and I used a safety pin needle to make sure the nozzles weren't clogged. Very disappointed!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, December 19, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220
Written by a customer while visiting swiffer.com
Customer Rating
1
Don't waste your money
on December 29, 2024
Posted by: Mich56
from Kissimmee FL
Every time I buy a refill bottle, it does not snap onto the cleaner. I am on my third Power Mop. The bottle snap mechanisms are cheap and shoddy. Additionally, the pads are outrageously expensive. Don't waste your time or money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your PowerMop. If you haven't already, we recommend making sure the bottle is in with the narrow end facing towards the pole. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Quick, Easy & Convenient
on January 2, 2025
Posted by: Ktfloyd82
from Louisville, KY
I loved this Power Mop! Quick, Easy and Convenient to sum it up! I don't have huge areas to mop just small vinyl floor in bathroom and small area of the kitchen. This was way easier and honestly just as efficient as the bucket & standard mop. The only downfall was not being able to see how far the spray goes. Overall it went together easy, came with everything you need to start and cleaned my floor great! 10/10 would Recommend
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Stopped working
on January 8, 2025
Posted by: Sara72464
from Pa
I purchased this mop of the summer and it started to stop working a couple months later. After messing with it for 20 mins we could occasionally get it to work, but now it's not working at all. We replaced batteries, cleaned it, disassblemd and reassembled it and nothing. It's absolutely ridiculous that this didn't even last 6 months and I have to buy a new mop.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 10, 2025
We're sorry to hear this, Sara, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution is in with the narrow end facing towards the pole. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Did all hard floors, no fuss
on January 18, 2025
Posted by: GL59
Used the power mop for the first time today,
Easy to assemble and got under tables chairs etc. with ease.
A lot quicker than getting out the mop and pail and does the job.
Only problem, mine didn’t come with the batteries,
Easy to assemble and got under tables chairs etc. with ease.
A lot quicker than getting out the mop and pail and does the job.
Only problem, mine didn’t come with the batteries,
Written by a customer while visiting swiffer.com
Customer Rating
5
Great Product! Saved my life as a college student!
on January 30, 2025
Posted by: clm01
The Swiffer Power Mop has been a game-changer for me! It’s incredibly easy to use and actually makes cleaning feel effortless and even enjoyable. I’ve noticed that many of the negative reviews come from faulty items, but in my experience, as long as the product is in good condition from the factory, it lasts a long time and is absolutely worth the investment. The convenience of interchangeable mop pads, customizable cleaning solutions, and its ergonomic design make it a must-have for efficient and hassle-free cleaning!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
This product is exactly what Busy moms need
on February 7, 2025
Posted by: Mom of ALL Trades
from Indianapolis, Indiana
I really like my swiffer power mop. I’ve seen the reviews my pad stick on fine whether they’re the reusable or they’re the disposable. The only problem I have found when mopping and bending down to low places sometimes the battery compartment does pop out of place you gotta pop it back in, but besides for that, I am in love with my power mop. I love the smell. I love that there’s several different smells different pads. My batteries are still lasting in the original that came with it. I’ve had my power mop for about four months now and I can honestly say I like it. I would love it if not for the battery compartment. That’s why I took a star away I give it 4 for sure
I would recommend this to a friend!
Written by a customer while visiting swiffer.com