Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
1
Missing battery piece
on February 23, 2024
Posted by: Iamiam
No battery compartment came in my box and it’s ridiculous that i can’t even order one online! I see in other reviews that other people are missing them as well. I can’t use should’ve saved my money and bought a regular mop. :/
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 26, 2024
We're so sorry the battery pack was missing from your Swiffer PowerMop, Lamiam. We have many quality checks to ensure our products get to you in perfect condition, and we're sorry this wasn't the case with your recent purchase. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
2
Power Mop, more like Regular Old Mop
on March 2, 2024
Posted by: CatalinaE
from California
"Power Mop" is overselling. What is the point of the batteries if it only dispenses the solution? I can do that manually with a trigger for less effort. Also no where did it specify that the solution containers were single use...in this environment? One bottle will barely do a single go around my house. The package also states that the scent will last about 2 hours after initial use, also false. The scent was pleasant but only for about 15 to 20 minutes, definitely not a half hour let alone 2 hours.
The mop itself has a decent weight.
Overall it has about the same use and cleaning power as the older gen Swiffer. Not worth the extra cash.
The mop itself has a decent weight.
Overall it has about the same use and cleaning power as the older gen Swiffer. Not worth the extra cash.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, March 4, 2024
We appreciate you reaching out, and would like to help you further. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220 for additional assistance.
Written by a customer while visiting swiffer.com
Customer Rating
1
Mop stopped working
on March 9, 2024
Posted by: Jd31
from Milwaukee wi
Love the swifter mop but my lastone only last two months and it's stopped working.
Response from swiffer.comBy Customer Care, March 12, 2024
We're sorry to hear about this, Jd31. Please call us at (800) 742-9220, so we can gather some information off your mop to share with our Quality Team and help you get back to Swiffering!
Written by a customer while visiting swiffer.com
Customer Rating
4
Just A Different Pad
on March 11, 2024
Posted by: Belle
from Houston, Tx
You couldve jut created a different pad option for the regular swifter :o)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Not what I Expected
on March 12, 2024
Posted by: Mar79
from Minnesota
Not what I expected. On TV it looks like a good mop Well to my surprise it is just a bunch of paper like fingers that mat once wet. I have the old swiffer & it has a rough strip on it that I think does a better job This new mop needs improvement Also not everyone likes scented soap. I prefer unscented if possible I will use my old one then may go over with paper mop 😀
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, March 15, 2024
We appreciate your review, and we're sorry you didn't enjoy your Swiffer PowerMop. Please know that we go to great lengths to ensure our products meet our high quality standards, so we're just as disappointed to hear this.
If you can give us a call at (800) 742-9220, we'd love the chance to learn more and see how we can help.
If you can give us a call at (800) 742-9220, we'd love the chance to learn more and see how we can help.
Written by a customer while visiting swiffer.com
Customer Rating
2
Not as shown on tv!
on March 19, 2024
Posted by: Taelor
from AZ
Not what I thought it was at all! On tv the mop head part looks way better and thicker, when I got it, it's just little string like things hanging off the pad and the pad is only as thick as a regular Swiffer pad. I def can't clean my whole house with it correctly, it's just good for spot cleaning
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, March 21, 2024
We're sorry to hear you didn't have the experience you expected, Taelor, and assure you that we're letting our team know your feedback. We'd like to learn more so we can help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
4
Need help on changing battery
on April 21, 2024
Posted by: cashark3
from North Carolina
The product works well until the battery runs down. No instructions on changing the battery.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
do NOT buy
on May 14, 2024
Posted by: debbieVA
bought this product to do quick clean up after my puppy. Worked great with the first bottle. When we tried to change a new bottle. Would NOT seat in. Just a piece of junk! Forcing you to buy a new mop for every bottle you use.d
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 15, 2024
We’re sorry to hear this and appreciate you bringing this to our attention. It may help to know that if it’s happening with the 500 ml (16.9 fl oz) bottle you’ll see an arrow printed on the solution bottle should be against the pole, rotate the bottle and insert it with the arrow away from the pole. Our products go through many quality checks, and this isn’t something we would expect. We'll share your experience with our Quality Team and please feel free to reach out to us at (800) 214-8734 to us for further assistance.
Written by a customer while visiting swiffer.com