Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
2
Great mop despite poor materials.
on October 29, 2023
Posted by: Mary Mop
Love this product! I wouldgive it 5 stars but the quality is lacking. Because I like it so much I duct taped all the pieces together from the handle down and I have to tape the solution bottle into place too because it keeps falling out. But otherwise it's great.
Response from swiffer.comBy Customer Care, November 3, 2023
We're sorry to hear that this has been your experience, since our PowerMop goes through strict quality checks to ensure it reaches you in the best possible condition. We'd be happy to see how we can best help. To ensure that the pole is fully assembled, make sure to line the poles up and snap them together by matching the buttons on the poles. Then, slide the assembled pole into the base of the mop head and push it in until it clicks. As for the solution bottle, make sure that the piece of cardboard in the solution bottle has been removed in order to ensure that it can be properly inserted. We hope this helps, and please give us a call at (800) 742-9220 if you'd like any further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
4
Great Product
on October 30, 2023
Posted by: Chris_in_CT
from CT
Great Product! Suggest offering another item to "gently scrub" a spot on the floor. Nothing harsh, just enough roughness to scrub dried substance on a tile floor.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
It is extremely important and needed
on November 29, 2023
Posted by: Turkey
I'm 71 and ion fix income and I'm unable to clean up with regular mop
Written by a customer while visiting swiffer.com
Customer Rating
1
Not impressed, will be returning
on December 3, 2023
Posted by: MzBossLady
from Florida
I bought this mistakenly thinking it would continue vibrating while cleaning, but it only vibrates as it's spraying. If you sprayed the entire time while you mopped you would A) waste the overpriced solution and B) have sopping wet floors. I could've bought a normal spray mop for what this thing is worth. Research before buying and make sure it's from a store you can return it to.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, December 4, 2023
We're sorry to hear this. We'd like to get more information about your experience to help, so when you have time please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
I've used it in the past and I've always enjoying
on December 28, 2023
Posted by: Alex1984
from Norman Oklahoma
This product is exactly what I need . It works and affordable
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
I would but it to try it
on January 25, 2024
Posted by: Hunt27
from Yuma az
I would like to use it first but I think it's a good idea
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Dinero pérdido
on February 7, 2024
Posted by: Aura
Dinero pérdido, la idea de usarlo me entusiasmó mucho, pero dejo de funcionar al primer cambio de botella
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 13, 2024
Tenemos muchos controles de calidad para asegurar que tengas el mejor resultado de tu Swiffer Mop, y sentimos oír que no ha sido el caso. Nos gustaría obtener más información para ayudarte, así como compartir esto con nuestro Equipo de Calidad. Te recomendamos que revises la botella de solución, así como que cepilles suavemente las boquillas. Ya que has probado con pilas nuevas, y de que el mop no está tapado. También te recomendamos que asegures de que la solución está dirigida hacia el palo, con el lado más estrecho hacia el palo. Por favor de llamarnos al (800) 742-9220, y con gusto te ayudamos.
Written by a customer while visiting swiffer.com
Customer Rating
1
Quit working nolonger has power
on February 17, 2024
Posted by: F3licia
from Florida
Seemed like a decent mop but after 2weeks it no longer works. Changing the bateries did not help. I wonder if there is a lost conection to the moter or a short due to leaky cleaning fluid. Im tempted to take it apart and look myself not like i can do anything else with a dead power mop.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 19, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your PowerMop. Since you've changed the batteries, we recommend making sure the solution bottle is full, as well as the nozzles are clean. When you have a minute, please get in touch with us at (800) 742-9220, so we can help, as well as share this with our Quality Team.
Written by a customer while visiting swiffer.com