Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
2.8
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
189
4 Stars
30
3 Stars
49
2 Stars
73
1 Star
219
45%of customers recommend this product.
(
199 out of
438)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
1
Worst swiffer ever
on January 31, 2026
Posted by: Puffyjo
from Montreal canada
Absolutely a WASTE OF MONEY. I already went through 2 of these things and I am disgusted. The first one the handle snapped in two . So I taped it. After that the motor refused to work. Now my second one just died as well . I am not abusive to these mops . I thought it was the batteries . I put in brand new ones. It still won't work. Never again . Just wasted my money on reusable pads for a mop that no longer works.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
1
Do not waste your money!
on February 2, 2026
Posted by: RMom
I am so very disappointed in my swiffer power mop. It is such a waste of money. Please do not waste funds on a purchase of this product. Not only are the pads, not reusable or washable (and very expensive to replace), the sprayer does not spray at all, and of course, the liquid furnished does not last very long. I have very little tile floor and I thought this would be great, but I’m very disappointed and would not recommend it at all
Response from swiffer.comBy Customer Care, February 9, 2026
Hello! Thank you for reaching out to us regarding your experience with the Swiffer Power Mop. We genuinely appreciate your feedback and understand how disappointing it can be when a product does not meet your expectations. Regarding your concerns:
1. Mopping Pads: The Swiffer PowerMop pads are designed for single use and are not reusable or washable. We understand this can be inconvenient, and we strive to provide effective cleaning solutions.
2. Sprayer Issues: If the sprayer is not functioning, this is not typical behavior for the PowerMop. We recommend checking the nozzle for blockages or ensuring the solution bottle is properly inserted.
If you are experiencing specific issues, please reach out to us at (800) 742-9220 so we can assist you further. We appreciate your input and hope to resolve your concerns.
1. Mopping Pads: The Swiffer PowerMop pads are designed for single use and are not reusable or washable. We understand this can be inconvenient, and we strive to provide effective cleaning solutions.
2. Sprayer Issues: If the sprayer is not functioning, this is not typical behavior for the PowerMop. We recommend checking the nozzle for blockages or ensuring the solution bottle is properly inserted.
If you are experiencing specific issues, please reach out to us at (800) 742-9220 so we can assist you further. We appreciate your input and hope to resolve your concerns.
Written by a customer while visiting swiffer.com
Customer Rating
1
Don’t waste your money
on February 4, 2026
Posted by: Unhappy customer 123
Stopped working after only about a year, in almost new condition. Garbage for something that’s not cheap.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 10, 2026
Hello! Thank you for reaching out and sharing your experience with the Swiffer Power Mop. I'm sorry to hear that it stopped working after only a year, especially when it was in almost new condition.
We take pride in the quality of our products, and what you've described is not something we would expect. If you would like to discuss this further or need assistance, please contact us at (800) 742-9220. We will be happy to help you and address your concerns.
We take pride in the quality of our products, and what you've described is not something we would expect. If you would like to discuss this further or need assistance, please contact us at (800) 742-9220. We will be happy to help you and address your concerns.
Written by a customer while visiting swiffer.com
Customer Rating
1
Don’t buy this product
on February 11, 2026
Posted by: Marya
from Ottawa, Canada
I thought it will work good because it’s quite expensive but after a month it stopped working. I have changed the batteries and did everything that I can do but nothing worked. Very disappointed with the product.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
5
Great set!
on March 31, 2023
Posted by: Loveitorleaveit
from United States
[This review was collected as part of a promotion.] This mop set is amazing. It’s very easy to use and convenient for fast cleans-ups. The solution smells amazing and works on multi surfaces which comes in handy since I have both wood and tile floors and now feel as I do not need multiple mopping sessions to clean. It leaves the floors looking fresh, spotless, and smelling great. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Love it
on March 31, 2023
Posted by: Bpace5569
from Independence, MO
[This review was collected as part of a promotion.] This is seriously the best mop ever. The best thing for me is the convenience of not having to pull out a mop and bucket for a daily clean. I just pull this out and it is ready to go. The mop pads are amazing as well. I definitely recommend
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Love It!
on March 31, 2023
Posted by: Raymond92
from Pontoon beach il
[This review was collected as part of a promotion.] I was very excited to get and try the Swiffer PowerMop Multi-Surface Starter Kit and after using it I’m happy to say that I love it. It was very easy to put together. The pad is big and cleans a large area with one swipe. I would definitely recommend buying this product for your home.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Great little mop!
on March 31, 2023
Posted by: RattieMom89
from Winston-Salem, NC
[This review was collected as part of a promotion.] The Swiffer power mop multi-surface starter kit is great. It came with everything I needed to get to Swiffering. Lol. All jokes aside, it was easy to assemble and it does a great job on my kitchen, bathrooms and laundry room. It's great foe vinyl and hardwood.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com