Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
4.2 out of 5
4.2
(277 Reviews)
Open Ratings Snapshot
Rating breakdown 277 reviews
5 Stars
185
4 Stars
38
3 Stars
16
2 Stars
13
1 Star
25
24%of customers recommend this product. 
(
7 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5 out of 5
5
Efficient, quick, and awesome.
on May 26, 2026
Posted by: RenatoG
[This review was collected as part of a promotion.] Honestly the PowerMop is my day to day go to. Works effectively and is a breeze to set up and use. Compliments our wood floor so much. So far I have gotten a lot of life and polish out of this device within just a few months. Love it!
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Easy to use & store and does a great job cleaning
on May 25, 2026
Posted by: OliviaM
[This review was collected as part of a promotion.] It is easy to assemble when taking it out of the box and then you just put the pad on the bottom which attaches by just placing the swifter ontop of the pad so set up is easy. It holds a lot of fluid so can definitely be used for multiple uses. It cleaned the floors very well and it is quiet.
Written by a customer while visiting swiffer.com
Customer Rating
1 out of 5
1
Not Worth It
on May 25, 2026
Posted by: Power Mop is a Flop
from NB Canada
I’ve purchased 2 of these and both quit working within weeks. The cleaning fluid will not spray out. Very disappointing. And batteries were changed out.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 28, 2026
Hello! We’re sorry to hear your Swiffer Power Mop isn’t working properly. Please ensure the following:

1. All pole pieces are snapped together securely.
2. The solution bottle is clicked firmly into place.
3. Batteries are fresh, alkaline, and from the same package.

If issues persist, please call us at (800) 742-9220. We’re here to help!
Written by a customer while visiting swiffer.com
Customer Rating
4 out of 5
4
Lightweight ergonomic mop for quick tile floor cleaning
on May 25, 2026
Posted by: BetsyW
[This review was collected as part of a promotion.] Easy assembly and quite compact for storage purposes. Quick floor maintenance by using the solution provided. Dries quickly…floors are clean and shining brightly when completed. The only negative I have for this product is that it pushes particles around the floor rather than containing them in the mop head for disposal. I needed to use a paper towel to pick up the debris.
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Swifter 2.0
on May 24, 2026
Posted by: JessiA
[This review was collected as part of a promotion.] If you are looking to up grade your swift or even purchase one for the first time this swifter is it. The new design was lightweight and easy to assemble without any problems. The swifter scent was pleasant and did not leave behind any residue. I like the easy push down insert and easy access battery area.
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Very clean.
on May 23, 2026
Posted by: KendraL
[This review was collected as part of a promotion.] Super easy to use, doesn’t hurt my back after cleaning my floors. Affordable refills and new mop heads. Very strong from being dropped by child.
Written by a customer while visiting swiffer.com
Customer Rating
2 out of 5
2
No
on May 23, 2026
Posted by: lalonds
I was excited to purchase my second swiffer!! Only to realize it doesn’t spray very far, yes we changed the batteries. It does clean up dirt with the new pads, however after a few motions of going back and forth. If flips over as you pull back towards yourself. I tried repositioning the pad and the same thing occurred. I was looking forward to using this product. Know I am just frustrated.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 25, 2026
Hello Dear Consumer. Thanks for taking the time to leave your review. We are sorry to hear about the trouble with your Swiffer PowerMop. Since you've already changed the batteries, make sure the cleaning pad is attached firmly with the printed side down and the white and purple strips facing the floor. Also, spray the cleaning solution by holding the spray button for 2-3 seconds to cover about 10 square feet, and let the solution sit for 10-15 seconds before mopping. If the pad doesn't glide smoothly, try spraying more solution. If you need further assistance please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2 out of 5
2
Too weak!
on May 21, 2026
Posted by: IowaCornGoddess
Swiffer People! Please, PLEASE bring back the other style of mop that takes four batteries. My old mop finally died on me and this new one that only requires two is so weak it barely sprays 6 inches in front of the mop. Plus, it eats the batteries and I am having to change them more than twice as often. It's so frustrating, all the way around. I hate this one so much that I tried getting my super handy husband to try and figure out how to fix the old one. He tried but it was just dead.
Response from swiffer.comBy Customer Care, May 22, 2026
Hello Dear Consumer. Thanks for taking the time to leave your review. We appreciate your input and rely on consumer feedback, just like yours, for future improvements. We’ll make sure the development team knows you prefer the previous version. If you have any questions, or if we can help you further, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
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