Customer reviews from Staples
Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 34.9"H x 14.3"W x 18.9"D - Black
Average customer rating
2.8
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
130
4 Stars
60
3 Stars
54
2 Stars
38
1 Star
177
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 34.9"H x 14.3"W x 18.9"D - Black
Posted by: Katherine
Verified Purchase:Yes
Works great! Good price
Written by a customer while visiting Staples
Posted by: D.B.
Verified Purchase:Yes
The file cabinet looks okay - however when I put files in the drawers the drawers would not close correctly.I will be returning this to Staples
Written by a customer while visiting Staples
Posted by: J.M.
Verified Purchase:Yes
What we needed. Thank you!
Written by a customer while visiting Staples
Posted by: D.F.
Verified Purchase:Yes
This cabinet is not sturdy at all
Written by a customer while visiting Staples
Customer Rating
1
Customer Service For this file cabinet purchase - Disgraceful
on January 28, 2019
Posted by: E.M.
Verified Purchase:Yes
Let me start to say I shall NEVER order another furniture item from Staples ever again!!! If I continue to shop there I will make sure I can carry out my items. From the time I ordered my dissatisfaction occurred. I was never given the choice of day for my delivery nor did the associate mention it was next day only. I could not be home on your "next day delivery" nor was I offered another choice of day. After numerous calls to your your customer service location questionable I had to make many daily calls. On the day the cabinet arrived I could not unscrew the screws to reverse your handles. No was said I would need to assembly as I would have asked the delivery person to do this. The picture on the box showed the handles on the outside. I twisted my wrist trying to unscrew the nails with my Philips screw drive. Your Assembly Sq. store was of no use. Told me to use my strength or get a neighbor to assist me. I am a 72 year old senior who felt very disrespected. After much searching I did find someone to assist me and even he had a difficult time. Why didn't Staples have the handles taped inside the draws with the screws to make the assembly easier. And oh you needed to tilt the cabinet to get the draws to open. This whole experience was a disaster and I have spread the word to people to avoid this happening to them. You at Staples should be ashamed of yourself to put me and anyone in this situation. You really do not deserve a rating at all!!!!! Respectfully a Senior shopper Estelle
Written by a customer while visiting Staples
Posted by: J.E.
Verified Purchase:Yes
I thank the store manager and the good services. Thank you!
Written by a customer while visiting Staples
Posted by: M.H.
Verified Purchase:Yes
I am very disappointed. The drawers do not open well andthe entire drawer has to be lifted to be pulled out.
Written by a customer while visiting Staples
Posted by: A.R.
Verified Purchase:Yes
Lock is no good & as well drawers . Really I am happy with this cabinet.
Written by a customer while visiting Staples