You get what you pay for. I sincerely don't understand the mechanics of this cabinet and I'm an engineer! The drawers fall of their rails with the slightest movement. The stoppers at the end of the drawer prevent it from being opened if there's any amount of weight in the drawer. I am going to keep the unit just because I basically never do any filing just put important papers in it once every couple months (major purchases life events etc). But yikes...do not purchase this if you actually want to do filing on the regs.
I would rate it as a zero but 1 star was the lowest option. Drawers would not close if any weight was in the drawer due to the cheap plastic runners. I bought a cabinet with metal runners and it works.
The staff at my local Staples was very helpful in handling my concerns but the product quality of the 3-drawer file cabinet left much to be desired. I assembled the filing cabinet and it seemed to work fine until I put a few hanging file folders in it. Once it had a little weight on the drawers they kept coming off the track. They became difficult to open difficult to close and cumbersome to put them back no the tracks. I returned the cabinet to the store without any further issues but I would rather have purchased a quality product that would work well for daily filing.
I made the mistake of buying because of price and reputation of Staples but the file cabinet doesn’t feel durable. Additionally if you use filing system you will not be able to reach the folders in the rear without pulling out things in the front of the cabinet.
Was very happy to get this but when I put my files in it that's when it went downhill. The tracks that the drawers are on are small pieces of plastic. The drawers ran smoothly with nothing in them but add the weight of the files and it pulled all 3 drawers right out of the tracks. I didn't overfill the drawers I was going from a 2-drawer cabinet to a 3-drawer. This item went right back to the store. Also this is the 2nd time in about 6 months that I have bought a piece of office furniture from Staples that has been of poor quality and/or damaged.