I bought one of these years ago and haven't had any trouble with it. This last batch is more cheaply made. You can barely put anything in the drawers without them going off tracks. Disappointing to be sure.
This cabinet looks good but the drawers fall off their track. Staples sent me a second one because of this issue and it did the same thing! They need to replace this cabinet with one that works. Actually file cabinets should be made to hold files and be able to be accessed without failure. Very disappointed