The staff at my local Staples was very helpful in handling my concerns but the product quality of the 3-drawer file cabinet left much to be desired. I assembled the filing cabinet and it seemed to work fine until I put a few hanging file folders in it. Once it had a little weight on the drawers they kept coming off the track. They became difficult to open difficult to close and cumbersome to put them back no the tracks. I returned the cabinet to the store without any further issues but I would rather have purchased a quality product that would work well for daily filing.
Finally needed to use this cabinet and its the worst construction EVER. Drawers don't stay on tracks we have more pinched fingers lost files and drawers off their tracks than anything remotely helpful. For the amount of money it costs it should most certainly work a lot better than this
The personal attention I received while in the store was amazing no pushy but helpful. Starting a business and will be sure to shop there in the future. Personal attention matters.