Customer reviews from command.com
Command - Large Utility Hook, 5 lb., 6/Hooks, 12/Strips - White
Average customer rating
4.6
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
367
4 Stars
32
3 Stars
9
2 Stars
5
1 Star
33
77%of customers recommend this product.
(
49 out of
64)
Customer Reviews for Command - Large Utility Hook, 5 lb., 6/Hooks, 12/Strips - White
Customer Rating
1
Didn’t stick
on October 18, 2019
Posted by: EllenW
from Knoxville, TN
Gender:Female
I bought this large hook to have three aprons off of in my pantry. Total weight maybe 1 pound max! The thing held for two days then boom it was in the floor!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 21, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Will not stick
on October 30, 2019
Posted by: womboldtmom1
from Casper, WY
Gender:Female
I have used these hooks for years to hang various items. I used to love them, they made moving much easier because we never had to fill in nail holes any more. I have always used the same hooks to hang the same items, I just tape the hooks to the item when we move so they don't get misplaced. This last move was to a modular home, and of the 9 items I had hung with these hooks, 6 of them have fallen off the walls and 5 of them have had the frames and glass broken in them. None of these weigh more than 5 pounds, and I have never had an issue with them before. After the first two fell, I went and bought two new 6 packs of hooks and rehung all of the items. Since then as I said, 4 more have fallen and broken. I went through the house this morning and removed all the remaining items hung with these hooks. DO NOT USE THESE HOOKS WITH FRAGILE ITEMS THEY WILL BE BROKEN! I will go back to using nails on the walls to hang my remaining items it is not worth having everything broken to avoid filling nail holes.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 30, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Neat and tidy!
on November 1, 2019
Posted by: Catherine J
from Rockport TX
Gender:Female
[This review was collected as part of a promotion.] My garage is the envy of the neighborhood! A place for everything and everything in it's place!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Great for Apartment Living!
on September 2, 2020
Posted by: sandy2828
from Sparks, Nv.
Gender:Female
[This review was collected as part of a promotion.] I can hang so many things on the wall without hurting the paint and will not have to lose my deposit when I move.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Convoid Clean Up
on September 2, 2020
Posted by: Nona68
from Paris, Tennessee
Gender:Female
[This review was collected as part of a promotion.] I bought these during our quarantine days to declutter our house... the Commander Large Designer Hooks worked great!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Ripped paint off wall
on October 2, 2020
Posted by: janobonano
Gender:Female
[This review was collected as part of a promotion.] I followed all the instructions. The wall had been painted over a year ago so it was fully cured. I used rubbing alcohol to clean the wall. I let it sit overnight without anything hanging on it. The next day I hung a skateboard deck, which is well under 5 lbs. Two nights later, it fell down and took some paint with it. I used to use these all the time, now it seems like they just don't work anymore. I also recently used some of the tiny ones to hang fairy lights in my daughter's room, and half of those fell off, too.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 5, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
hooks
on December 29, 2021
Posted by: debbyjw
from texas
Gender:Female
How do I use this hook when I can't remove the cover? I tried 2 of them with no results. So you tell me how to remove the cover for the sticky spot. I have used these hooks before, but these I have trouble with
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, December 30, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this #29529795. Thanks again, and we look forward to connecting with you !
Written by a customer while visiting command.com
Customer Rating
2
Another one bites the dust.
on August 8, 2022
Posted by: Schmu
Gender:Female
I bought six of these and I now have three left. I use them to hang towels in the bathroom. They hold the weight perfectly but keep breaking.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, August 10, 2022
Hello, we are sorry to see this and your experience is not what we would expect. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our product support team on our website www.command.com using the “contact us” and reference this #34598521. Thank for leaving your review and we look forward to connecting with you!
Written by a customer while visiting command.com