Customer reviews from command.com
Command - Large Utility Hook, 5 lb., 6/Hooks, 12/Strips - White
Average customer rating
4.6
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
367
4 Stars
32
3 Stars
9
2 Stars
5
1 Star
33
77%of customers recommend this product.
(
49 out of
64)
Customer Reviews for Command - Large Utility Hook, 5 lb., 6/Hooks, 12/Strips - White
Customer Rating
5
Look, Beautiful Sunroom Curtains
on August 31, 2015
Posted by: ChristineS
from West Caldwell, NJ, United States
Gender:Female
I used the Command hooks to hang a curtain rod on my sun porch. I used 3 of the Command Large hooks and spaced them out equally on the rod length. I rested the rod each of the three hooks, and added two curtains per rod! The room looks Beautiful, and it was an EASY DIY project with Command!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Curtain Rod Holder
on July 13, 2016
Posted by: Karen P
from Massachusetts, United States
Gender:Female
I had to hang a temporary room divider curtain but I didn't want to use anything that would damage the walls. I took the large Command hooks and place them on the back side of the soffit then put a curtain rod pole on them. PERFECT! When I left two months later I took them down with no problems and no marks. What I also love is the fact that I can use them again with the additional strips that came in the package. Now to find a new use for them.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Do NOT use to Hang Pictures!!!
on May 24, 2013
Posted by: mhenry
from California
Gender:Female
I see quite a few of you use these for picture hanging. I found out the hard way -- via broken glass and gouged floor! -- that the company does NOT recommend them for use this way. Even though there is NO warning about this on the website and you think you can hang pictures. Customer service told me there is teeny tiny print on the package saying not to use them to hang pictures. VERY inconvenient in my opinion. Why not state this up front?? I had a disaster on my hands when a picture fell crashing to the floor in the middle of the night! The way the hook is on the wall, the picture hangs with the bottom against the wall and the top slightly outboard. They said it places stress on the adhesive and eventually will pull away from the wall. Save yourself some heartache and use something else for pictures in frames!
Written by a customer while visiting command.com
Customer Rating
1
Terrible product
on November 1, 2013
Posted by: Unknown
Gender:Female
I purchased several command hooks to hang curtains in my apartment because I didn't want to drill holes. I followed the directions in the package and hung up 3 large hooks. I even let them sit over night before hanging up the curtains. All seemed to be going well until a few hours later my curtains fell to the ground. I tried to reapply several new command strips to the hook and reapply to the wall but the same thing kept happening. After purchasing several packages of the hooks and a even more adhesive strips, I gave up. These hooks are a joke. I should have just drilled holes in the first place. Do not buy!
Written by a customer while visiting command.com
Customer Rating
1
I keep trying with the same result
on November 30, 2013
Posted by: jrhdrafting
from Long Beach, CA
Gender:Male
This is about the third time I have been sucked into buying the Command Brand hangers, this time the idea was to use the "large hook" to hang a large but relatively light weight Christmas decoration. However, just as it has happened every other time, the hook fell off the wall minutes after my lovely wife hung the decoration. Assuming that, in the past, I had rushed the installation or otherwise did something wrong, this time I specifically made sure that I followed the instructions exactly and read all of the fine print before starting. No luck once again, and this is the LAST TIME I will ever purchase these hooks again. I advise anyone considering them to forget it. It isn't worth the frustration. It's a worthless product and a waste of money, in my experience.
Response from command.comBy Command™ Team, December 5, 2013
Thank you for taking the time to contact us with your Rating and Review of the Command™ Large Hook. We are sorry to hear about all of the trouble that you have been having. We would like to try and help you with why this is happening by asking you a few product questions. In addition, can you tell us more about the surface you are applying the hooks and strips to? Please watch for a direct email to you, so that we discuss some questions about the product and send out possible replacement products for you. Thank you.
Written by a customer while visiting command.com
Customer Rating
3
Mixed Emotions
on July 21, 2012
Posted by: AshtonVirginia
from Gautier, MS
Gender:Female
[This review was collected as part of a promotion.] I bought I number of these hooks for my dorm this past year. They worked well with small items such as my keys and jewelry, and they also came off clean, which was excellent. However, they repeatedly fell off the wall, and couldn't take the slightest weight (i.e. a towel, or even a hand towel, my wallet). I know there is a weight limit, but they couldn't even withstand weights close to it. (And yes, all directions were followed in the application of the hooks.)
Written by a customer while visiting command.com
Customer Rating
1
Took paint & drywall off wall
on April 24, 2015
Posted by: cnye
from Dallas, TX, United States
Gender:Female
I moved into a new office and "hung" my bulletin board using 3 of these. Less than a year later I tried to remove them and it took huge sections of paint and dry wall off.
No, I would not recommend this to a friend.
Response from command.comBy Rachel , Customer Service. , April 24, 2015
We are sorry to hear of your damage when removing the bulletin board. We would not expect our product to pull paint as long as it was removed per the instructions. For review of proper removal customers can visit www.command.com and click on the "how to use" tab. Please know we have also received your e-mail and look forward to working with you to resolve this issue. Thanks for posting!
Written by a customer while visiting command.com
Customer Rating
1
Do not use on painted surfaces!
on January 11, 2017
Posted by: Monarch
from Virginia, United States
Gender:Female
I bought several of these to distribute the weight of a 9' Christmas garland draped over a kitchen doorway. I carefully followed the instructions for both application and removal. Upon removal (and yes, I followed instructions to the letter), these removed the paint and damaged the underlying plaster. Once this damage is repaired I will never use these again...
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 12, 2017
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we want to help. For damages please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some details and let you know how we'll assist. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com