Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,056 Reviews)
Rating breakdown 1,056 reviews
5 Stars
436
4 Stars
108
3 Stars
29
2 Stars
16
1 Star
467
47%of customers recommend this product.
(
301 out of
637)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
Stinks!!!!
on February 19, 2023
Posted by: Deidre
from Corrigan, Texas
Gender:Female
This new formula is horrible! It has a strong scent and it stinks! We loved the old formula and purchased it many times since we found it. I am very sensitive to smells which triggers my migraines. The old formula was the best!! The scent was light, not overwhelming! Please consider bringing the old formula back! If I can’t find any of the old formula, I know that I will not be purchasing any other bottles of the new formula.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 22, 2023
We’re sorry to hear our new smell wasn’t a hit for you. We ppreciate you sharing your thoughts with us. In the meantime, we hope you will be open to trying another scent of ours.
Written by a customer while visiting softsoap.com
Customer Rating
2
Preferred the old formula
on June 9, 2020
Posted by: Beth P
from Chicago, IL
Verified Purchase:No
The old Soothing Aloe Vera soap was great. My skin reacts badly to perfumes, so I tend to use unscented or lightly scented products. This was my main hand soap. I recently tried to buy a refill bottle and ended up with the new Soothing Clean formula. The new formula has WAY too much perfume/fragrance in it. I'm currently tolerating it because I don't have much choice. Please, please, PLEASE bring back the old formula!!!
Pros: Cleans Effectively, Easy To Use, Moisturizing
Cons: Unpleasant Smell
Written by a customer while visiting softsoap.com
Customer Rating
1
Reformulated
on January 6, 2020
Posted by: Unhappy customer
from Salt Lake
Soothing aloe vera was reformulated and is now sold as soothing clean. I've been using soothing aloe vera for years because it's the only soap I found that I'm not allergic to. I went to buy another refill only to find it reformulated. I compared the ingredients on the back and found that they were slightly different. Decided to give the new formula a try. Bad idea! Now I have to spend a lot of money trying new products to see if I can find another soap that I'm not allergic to. Extremely disappointed, and to be honest, extremely ticked off!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please bring back the old soap.
on January 16, 2023
Posted by: EM01
from AZ
Gender:Female
I’ve used this soap my ENTIRE life. I even use it as a face wash because it helps keep my face from being too oily. It was my favorite. And now I can’t use it anymore because it was changed and has a weird scent now. Please go back to the old version. I’m now going to have to jump through any hoops I can just to find the old version :(
I would recommend this to a friend!
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
We’re glad our Aloe Hand Soap worked so well for you! We will let our team know of your review.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad Fragrance Left on Hands
on April 3, 2023
Posted by: JB in MN
from Arden Hills, MN
Gender:Female
After many years of use, my sister & stopped buying this due to the change in fragrance. The bottles we bought we gave to our mother who has no problem. While at her place I needed to wash my hands & the lingering smell was so strong I couldn't wait to get home to scrub the smell off.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 5, 2023
We’re sorry our new Aloe fragrance isn’t to your liking. We hope you consider using one of our other great fragrances to make your hands smell wonderful!
Written by a customer while visiting softsoap.com
Posted by: rosas2021
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product keeps the hands from getting dry and truly clean well. Softsoap is the only company my family uses for hand soaps and we recommend this product to other people as it gets the job done. We buy this product often and never disappoints.
Written by a customer while visiting softsoap.com
Customer Rating
5
Great moisturizing hand soap!
on March 24, 2019
Posted by: Purringkitty
from Orlando, FL
Verified Purchase:No
Great moisturizing hand soap with a clean fragrance. Have used for many decades.
Pros: Cleans Effectively, Easy To Use, Moisturizing, Pleasant Smell
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Posted by: paigeb59
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the only liquid soap in the world that does not dry your hands. Even other soaps of the same brand aren‰Ûªt as good.
Written by a customer while visiting softsoap.com