Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,056 Reviews)
Rating breakdown 1,056 reviews
5 Stars
436
4 Stars
108
3 Stars
29
2 Stars
16
1 Star
467
47%of customers recommend this product.
(
301 out of
637)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
Big Mistake
on December 31, 2022
Posted by: dandcmartin00
from Benton, AR
Gender:Female
Horrible decision to change the formula and the scent!!! Smells like fruity apples now, and dries skin horribly bad. BIG MISTAKE!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
3
"New Fragrance" is Not Better Fragrance
on March 12, 2023
Posted by: Hello!
"New Fragrance" is not better. The long-standing fragrance before the recent change was classy and fresh. Now it smells artificial; it's not a neutral, soothing scent. Hope you will change it back!
Response from softsoap.comBy Colgate Rep, Customer Care, March 13, 2023
We’re sorry our new fragrance isn’t to your liking. We will share your review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
3
SMELLS BAD AND TOO STRONG
on May 14, 2023
Posted by: ShaqS
from MN
Gender:Female
The new version of the aloe vera scent SMELLS HORRIBLE. I am glad to see other reviews mention the same thing. I will definitely never purchase the aloe scent again (unless they go back to the original), so thank goodness the new version of the milk & honey scent only seems to be stronger (why though??) and not both stronger and different/worse.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, May 15, 2023
We’re sorry our new Aloe scent isn’t what you want, but we’re glad to hear you like the new Milk and Honey scent!
Written by a customer while visiting softsoap.com
Customer Rating
3
New scent of new Aloe soap is awful!
on June 7, 2023
Posted by: CMFang
from Cincinnati, Ohio
Gender:Female
I have been using this soap for almost 25 years. Why did you change it?! It WAS the best soap ever with a light clean scent and was so gentle on my hands. The new scent quite frankly stinks. It’s way too strong and not pleasant. I’m hoping Meijer still sells their copy cat version of your Aloe soap and don’t change their scent to match your new one. As the saying goes…if it ain’t broke don’t fix it.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 8, 2023
We're sorry to hear our new Soothing Clean fragrance doesn't work for you. We have many other soft, soothing, and calming fragrances, and we hope you choose one of them to be your handsoap.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Scent is Awful
on August 13, 2023
Posted by: Upset
I've been using the Aloe Vera Softsoap for years. I tried to use the new scented version and just can't stand the scent. It has actually triggered migraines for me. I am so very disappointed in the change you made to my once upon a time favorite hand soap. I'm looking for a replacement product. Please bring back the old scented version.
Response from softsoap.comBy Colgate Rep, Customer Care, August 16, 2023
Thanks for keeping your hands clean with us for so long! We're sorry our new fragrance isn't what you want. Please call us at 1-800-255-7552 and share your experience with us, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Formula Made My Eczema Worse
on August 16, 2023
Posted by: Jan
New formula is terrible! I have been using the original version for over 20+ years. It was gentle enough with my very sensitive eczema skin. The new formula turns my skin red, dry, and very itchy. Please bring back the old formula.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 18, 2023
Thank you for 20 years of using Softsoap! We're sorry our new formula doesn't work for you. Please call us at 1-800-255-7552 and tell our team about your experience. We'd like a chance to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Obnoxious New Scent
on August 20, 2023
Posted by: Chris
I have used this hand soap for over a decade. I absolutely loved it because, as the name implies, it was soothing on my hands, and best of all, did not have an obnoxious scent. Unfortunately that is no longer the case. The new scent is terribly obnoxious. Headache inducing. Please bring back to old formula, there's no need to mess with what was perfection.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 22, 2023
We're happy to know you have used Softsoap for so long! We're sorry our new scent doesn't work for you. Please call 1-800-255-7552 and tell us about your experience. We'd like a chance to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Scent now too strong
on August 21, 2023
Posted by: Kah
I used this soap for years because it was great for our hands, not drying. And didn't have a strong scent. Now it smells terrible, like a strong perfume. I'll have to find something else.
Response from softsoap.comBy Colgate Rep, Customer Care, August 21, 2023
We're happy to know you've used Softsoap for so long! We're sorry our new formula isn't for you. We hope you can find another of our fragrances that will work for you.
Written by a customer while visiting softsoap.com