Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,044 Reviews)
Rating breakdown 1,044 reviews
5 Stars
429
4 Stars
103
3 Stars
29
2 Stars
16
1 Star
467
47%of customers recommend this product.
(
293 out of
629)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
Horrible Scent
on February 18, 2023
Posted by: JJV
Benn buying the Aloe Vera with virtually no scent for years. The NEW scented version smells horrible to me. Bring back the old version.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're sorry that you dislike our new Soothing Clean Aloe Vera hand soap. Thank you for sharing your feedback. We will share this with our team. Have a great day.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why mess up a good thing? Fresh Scent smell awful.
on February 20, 2023
Posted by: SoftScent
from New Mexico
Gender:Female
I have used Softsoap Aloe Vera for many years (over 15 years) and I really really liked it. The new Aloe Vera Fresh Scent smells loud and awful and makes my sinuses and head hurt. Can the old formula Aloe Vera without the Fresh Scent be purchased anywhere?
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're very sorry to hear this! Please reach out to us at 1-800-255-7552 so we can further assist you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Very Disappointing Change
on March 5, 2023
Posted by: Homeowner
from Pennsylvania
Gender:Male
This was a great product for many years used in my parent’s household and my own due to great moisturizing in winter and very light fragrance. This new blend with the fragrance is a complete disappointment and failure. We will be moving to a different brand. Please change back the formula.
Response from softsoap.comBy Colgate Rep, Customer Care, March 8, 2023
We’re sorry our new Aloe fragrance misses the mark with you. We have many softer, more subtle fragrances, and we hope you will give them a try!
Written by a customer while visiting softsoap.com
Customer Rating
2
Don’t like new scent
on March 7, 2023
Posted by: Me
They’ve changed the scent. It used to be neutral and now it has a flowery scent.
Response from softsoap.comBy Colgate Rep, Customer Care, March 9, 2023
We hope you look at trying some of our other softer fragrances for one you can enjoy!
Written by a customer while visiting softsoap.com
Customer Rating
1
Please bring back the old formula!
on March 12, 2023
Posted by: Miranda
from Massachusetts
Gender:Female
I have have been a long time customer, using only this aloe Vera soap because of my many sensitivities.
Unfortunately, I can’t tolerate this new fragrance, it is too strong!
Please bring back the previous formula!
Unfortunately, I can’t tolerate this new fragrance, it is too strong!
Please bring back the previous formula!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 13, 2023
We’re sorry our new fragrance doesn’t work for you. We will share your comments with our team. We hope we can provide you with another Softsoap fragrance you can use.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please bring back the original no fragrance option
on March 14, 2023
Posted by: mela
from Ohio
Gender:Female
I loved the original Softsoap with Aloe and Vit. E. The new fragrance version of this is not good! It is a strong fragrance and is irritating to my hands. Please bring back the original!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 14, 2023
We’re sorry our new formula doesn’t work for you. Please call 1-800-255-7552 and tell our specialists about your experience so we can try to make this right for you.
Response from softsoap.comBy Colgate Rep, Customer Care, March 14, 2023
We’re sorry our new formula doesn’t work for you. Please call 1-800-255-7552 and tell our specialists so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
The "New fragrance" is just awful!!
on March 19, 2023
Posted by: bt23
I loved the old Aloe Vera Softsoap hand soap with little to no scent. The "New fragrance" is absolutely awful. Unfortunately I purchased a large 50 fluid ounce bottle of this stuff. What a waste. Very disappointed!!
Response from softsoap.comBy Colgate Rep, Customer Care, March 23, 2023
Please call 1-800-255-7552 so we can try to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula awful!
on April 3, 2023
Posted by: Jen22
We have used this soap for years but after the change our hands are dry and cracking. And the smell is overpowering for someone with migraines and allergies. Why ruin a great product? Was it an attempt to substitute cheaper ingredients? We would gladly pay more for the original formula.
Response from softsoap.comBy Colgate Rep, Customer Care, April 5, 2023
We’re sorry our new Aloe formula doesn’t work for you. We hope another of our great fragrances will be the right blend of fragrance and cleaning power for you.
Written by a customer while visiting softsoap.com