Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,044 Reviews)
Rating breakdown 1,044 reviews
5 Stars
429
4 Stars
103
3 Stars
29
2 Stars
16
1 Star
467
47%of customers recommend this product.
(
293 out of
629)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
Terrible new scent
on December 3, 2024
Posted by: NowMyHandsStink
from Nashville, TN
Gender:Male
Maybe I can be the tipping point. So many others on here have complained about the new scent of the Aloe Vera. I think the new scent is awful. It is way too strong and has ruined my opinion of Soft Soap. My household will not be purchasing any more Soft Soap products unless the previous version is brought back. You lost another long time customer.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
2
Now scented 🙁
on January 5, 2025
Posted by: Alice
from NY
Gender:Female
Used to be unscented or very mild. Now has a strong scent. Time to find a new soap. 🙁
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible New Scent
on March 22, 2023
Posted by: PhoebeSue
I've been using the white soothing Aloe Vera hand soap for DECADES. WHYYYY did you change it to this awful stinky scent??? I have switched brands sadly. Please bring back the original scent!
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible Scent
on March 27, 2023
Posted by: pb
from TN
Gender:Female
New scent Aloe Vera is horrible. I have used this soap for years but will have to stop buying it because the new Aloe Vera scent is too strong and makes my hands stink afterwards. Please bring back old Aloe Vera scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 27, 2023
We’re sorry our new fragrance doesn’t work for you. We hope you try some of our other softer fragrances for the one right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Super Fail New Aloe formula!
on March 31, 2023
Posted by: Northern5
from Minnesota
Gender:Female
Have been using Softsoap Aloe type cream soap for decades! Have been so happy with quality and fragrance. I have extreme sensitive skin so very few hand soaps I can use and this and the Honey &cream type work very well.
But Not now!! The soap is making my skin itchy and blotchy and Absolutely dislike the new fragrance! Ugh! Bring back the old formula Aloe moisturizing cream soap!
But Not now!! The soap is making my skin itchy and blotchy and Absolutely dislike the new fragrance! Ugh! Bring back the old formula Aloe moisturizing cream soap!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 3, 2023
Please call 1-800-255-7552 and tell our specialists about your experience. We want to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Stay away
on April 11, 2023
Posted by: SomeoneSmart
We were loyal Softsoap with aloe vera buyers for years and even got members of our extended family hooked on it. What a mistake this company made. Smells terrible now and leaves hands dry. Stay away from this soap.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 12, 2023
Thank you for your loyalty! Please call 1-800-255-7552 and share your experience with our specialists, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
PLEASE BRING BACK ORIGINAL FORMULA
on April 13, 2023
Posted by: Hoping you notice
Why did you ruin my favorite soap? I can not use this "new fragrance" because it STINKS! It made me sick to my stomach. It gave me a headache. Please bring back the original formula.
Response from softsoap.comBy Colgate Rep, Customer Care, April 14, 2023
We’re sorry our new Aloe doesn’t work for you. Please call our specialists at 1-800-255-7552 and share your experience. We’d like to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Changed for the worse.
on April 19, 2023
Posted by: hate the new aloe vera
from Toronto ON
Gender:Male
Add me to the list of customers who HATE the new version (which was modified without notice). I've used the old product faithfully for 20+ years.
If I'd wanted perfume, I would have bought perfume! Don't you already have enough perfumed products for those that want that? I'll be searching for a replacement and I won't be back as I'll never trust you to make it right and keep it that way.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 19, 2023
We’re sorry our new fragrance doesn’t work for you. We will share your review with our team.
Written by a customer while visiting softsoap.com