Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,043 Reviews)
Rating breakdown 1,043 reviews
5 Stars
429
4 Stars
102
3 Stars
29
2 Stars
16
1 Star
467
46%of customers recommend this product.
(
292 out of
628)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
Awful
on December 6, 2023
Posted by: Bloom979
from DC
Gender:Female
Horrible; lingering fragrance. This was the best soap before reformulation. Why change a good thing?
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 10, 2023
We're so sorry that you dislike the scent of our Soothing Clean hand soap. We'll make sure to share your feedback with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new smell!
on December 17, 2023
Posted by: Unhappy long time buyer
I've been buying this by the gallon refills because it was low odor and gentle. The new smell is horrific! It is so strong that I can leave a room I was in and walk back in and smell the soap from my hands - from having just been in the room - not just washing them, just from being in there! It's horrible! Now I have to find some kind of alternative!
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 18, 2023
We're sorry our new formula and fragrance isn't right for you. Please call 1-800-255-7552 and let us try to make this right for you.
Response from softsoap.comBy Customer Care, December 18, 2023
We're sorry our new formula and fragrance isn't right for you. Please call 1-800-255-7552 and let us try to make it right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Formula is horrible
on December 20, 2023
Posted by: Sue
from Lakewood, CO
Gender:Female
New formula smells horrible and drys the skin. It went from great to horrible
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 20, 2023
We're sorry you don't enjoy our new fragrance. Please call 1-800-255-7552 and tell us your experience. We want to try to make this right for you.
Response from softsoap.comBy Customer Care, December 20, 2023
We're sorry you don't enjoy our new fragrance. Please call 1-800-255-7552 and tell us your experience. We want to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disgusting smell
on December 28, 2023
Posted by: Nauseated
Disgusting. They had a perfect soap and they ruined it with the nauseating scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, January 2, 2024
We’re sorry our new fragrance doesn’t work for you. Please call 1-800-255-7552 and tell us your experience. We’d like to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Change it back
on December 28, 2023
Posted by: NastySoap
Gross soap. Smells awful. It used to be great but no more.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, December 30, 2023
We're so sorry you no longer enjoy the scent of our Soothing Clean hand soap. We will share this feedback with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Soft Soap Purfume/Scent
on September 30, 2024
Posted by: kira
from Newfoundland, Canada
Gender:Female
Ever Since you changed The White Bottle “Soothing Aloe” to this “fresh scent” it’s been unusable due to the amount of chemical perfume smell. As a scent sensitive person this is very sad, your soaps used to be the only ones i could use without my hands breaking out in a rash and giving me a headache. Before the revamp….it was the best.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Shells horrible
on October 18, 2024
Posted by: Mike
from Dc
Gender:Male
Absolutely gross scent that just lingers. Bring back the old formula
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad now used to be great
on December 2, 2024
Posted by: Jim
Ruined the scent why??????????? Vvv???????????????????????
Written by a customer while visiting softsoap.com