Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Average customer rating
3
(1,042 Reviews)
Rating breakdown 1,042 reviews
5 Stars
429
4 Stars
101
3 Stars
29
2 Stars
16
1 Star
467
46%of customers recommend this product.
(
291 out of
627)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz. (US05264A) - White
Customer Rating
1
If it ain't broke, don't fix it
on October 25, 2023
Posted by: Marla
from Idaho
Gender:Female
I have used this for years. I am unable to use most scented products. This scent was light. Now the scent is fruity and strong. I now have to find a new soap to use.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is unpleasant
on November 10, 2023
Posted by: Jen
from Canada
Gender:Female
My family and I have been using Softsoap Aloe Vera hand soap for years and we recently noticed that they have changed their formula for the scent. It used to be so light and pleasant but now it smells very artificial and unpleasant. It is disappointment. Please consider changing it back.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why did they change the formula?
on November 29, 2023
Posted by: SunnyGirl
This new formula is awful; has a strong scent. I love and miss the old soothing clean formula.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, November 30, 2023
We thank you for the love, and we're sorry our new fragrance isn't right for you. We hope one of our other fragrances can help you keep your hands soft and clean.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent ruined a great product
on October 3, 2024
Posted by: Cyngrl
from Virginia and California
Gender:Female
Have used this product for decades. Finally ran out so purchased some refill bottles on sale. The company added a scent without changing anything on the packaging to indicate the change! They ruined this product for me. Why why why do my hands need to smell after I use a soap? To make it worse, the scent smells like rotted citrus fruit to my family
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Allergic to new formula
on October 31, 2024
Posted by: Bastich
Why on earth they would switch from a mild "scent" to a full-on perfume is beyond me. The entire Softsoap product line is now unusable for those with allergies.
Written by a customer while visiting softsoap.com
Customer Rating
1
Aloe now scented and it's awful
on November 19, 2024
Posted by: Smell sensitive family
from Ohio
Gender:Female
My household used to buy the aloe vera constantly because it was the best unscented soap. Now it's "fresh scent" and we can't stand it. Really dissatisfied and disappointed about this change as a family of highly smell sensitive people. Our options for unscented soap just became less. Won't be buying anything soft soap brand again.
Written by a customer while visiting softsoap.com
Customer Rating
1
HATE THE NEW OVERPOWERING SCENT!
on December 15, 2024
Posted by: JEN1
Absolutely HATE the new overpowering scent. I've used Soft Soap for years but shall be changing to something else as soon as this refill is empty .. sooner rather than later I hope. WHY OHNWHY did you mess with the original mild scent. What a mistake to change.
Written by a customer while visiting softsoap.com
Customer Rating
1
New cheap scent ruins product
on January 19, 2025
Posted by: Msp73702
from Houston, TX
Gender:Male
Been buying this stuff in gallons for over a decade. Now they’re adding some scent I’m horribly allergic to. Only CHEAP perfumes do it. Now, trying to get rid of this stuff out of my soap pump has put this execrable smell all over my house and given me a blistering headache. Shame on you guys! What marketing or product guru said, let’s add a smell it doesn’t need, and what brilliant engineering team didn’t test it on people with allergies? All sorts of people are leaving the same review about these products. Means you were either cheap to test it or even research how selected ingredients in the formulation are known to affect some consumers. And if you tell ME to call YOU in your reply, Colgate, after I leave my email below, we know also what you think of customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com