Customer reviews from command.com
Command - Shower Caddy, Satin Nickel, 1 Caddy, 1 Prep Wipe, 4 Large Water-Resistant Strips/Pack - Silver
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
12
3 Stars
5
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
96 out of
112)
Customer Reviews for Command - Shower Caddy, Satin Nickel, 1 Caddy, 1 Prep Wipe, 4 Large Water-Resistant Strips/Pack - Silver
Customer Rating
2
Missing part
on August 4, 2019
Posted by: Dogmom
from Denver, CO
[This review was collected as part of a promotion.] The clear plastic mounting bracket that attaches to the back of the shelf was missing when opening the package. Would like to know how I can get a replacement without having to exchange the entire shelf. I already have one self installed in my shower and absolutely love it, was looking forward to installing the second shelf.
I would recommend this to a friend!
Response from command.comBy Command, Social Care, August 6, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect these pieces to be missing. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT, so we can help. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed :(
on July 21, 2019
Posted by: Winklhawk
from Westland, Mi
Gender:Female
I bought this product recently. I have the satin nickel soap holder and have been very pleased with it, so I thought I'd give this a try to hold a few of my son's bath toys. I followed the directions to the letter and the shelf fell before I even put anything in it. I purchased more of the command strips that are intended for use with the product and still no luck. The shelf fell again within 12 hours of hanging. I was really bummed that the product didn't work and that I wasted my money.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 22, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at socialmedia@mmm.com, with reference to this interaction, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Came crashing down
on October 2, 2018
Posted by: Whogirl12
from Denver, CO
Gender:Female
Bought this two days ago, followed all the instructions: install on smooth tile, not over grout lines, clean with the provided wipe first, press 10 seconds, remove caddy, press another 30 and leave the caddy off for 24 hours.
The next day, I was so excited to get to finally use it. The caddy attached the wall with a satisfying *click*, and I put a bar of soap and bottle of face wash on the shelf.
Then I was awoken just now - at 2 am - by the sound of the shelf and it’s minimal (definitely not over 6.5 lb) contents, come crashing down.
The whole thing just pulled off the wall and the command strips don’t even feel sticky to the touch. I’m just relieved it didn’t crack any tiles in my new shower when it came crashing down.
Would not recommend this product - does not work at all!
The next day, I was so excited to get to finally use it. The caddy attached the wall with a satisfying *click*, and I put a bar of soap and bottle of face wash on the shelf.
Then I was awoken just now - at 2 am - by the sound of the shelf and it’s minimal (definitely not over 6.5 lb) contents, come crashing down.
The whole thing just pulled off the wall and the command strips don’t even feel sticky to the touch. I’m just relieved it didn’t crack any tiles in my new shower when it came crashing down.
Would not recommend this product - does not work at all!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 2, 2018
Hello! We are sorry to hear this. It is not what we would expect when the surface is smooth and cleaned with rubbing alcohol. The adhesives are designed to build their bond, once the shower is run and then left to set for 24 hours. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we can gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
2
Didn’t hold up
on August 28, 2018
Posted by: Mel1234
from Phoenix, AZ
I was super excited to hang this but my caddy and my hopes soon came crashing down.
I followed all the instructions for the adhesive and placement, and I only placed 2 medium sized bottles and a razor inside. The caddy didn’t even last a week. Very disappointed. The water-resistant adhesive came right off the wall.
I will say that it looked great (that’s why I gave it 2 stars), but it didn’t work like it should. :(
I followed all the instructions for the adhesive and placement, and I only placed 2 medium sized bottles and a razor inside. The caddy didn’t even last a week. Very disappointed. The water-resistant adhesive came right off the wall.
I will say that it looked great (that’s why I gave it 2 stars), but it didn’t work like it should. :(
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 28, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Disappointed
on August 5, 2018
Posted by: Burkecl
from Chicago, IL
Gender:Female
I bought two of these nickel caddies and a soap dish for my shower. The shower has smooth stone, and I made sure the strips were not touching the grout. I bought the products seeing how great the reviews were, and I folllowed all of the instructions. When it was time to put up the product, it looked beautiful, organized, and neat. However, when I woke up the next morning, every single product item I had purchased had fallen. The weight limits were not exceeded (I had only put one thing in each). I’m unsure of what to fix, so I may try purchasing additional strips or trying something else.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 6, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details to help. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Perfect!
on July 3, 2018
Posted by: La Madre
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Just received this caddy. I needed something to hold my hair products in my closet. Works great!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Great caddy
on June 30, 2018
Posted by: LaMadre
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Wanted something to hold our shower gel and multiple shampoos off the shower bench. These did the trick!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Works great & looks great!
on June 23, 2018
Posted by: Austin843
from Madison, Wi
Gender:Male
[This review was collected as part of a promotion.] I bought this a couple years ago to replace a couple suction cup style ones that I could not get to stay up, and they were also 'rust resistant', yet they were starting to rust. Once this arrived, I followed the instructions to hang it up and it is truly the strangest thing I've found and it is truly holding its promise of being rust free! It goes great with the rest of the collection, however, it is somewhat difficult to find this style in stores anymore if one wanted to add to the collection.
I would recommend this to a friend!
Written by a customer while visiting command.com