Customer reviews from command.com
Command - Shower Caddy, Satin Nickel, 1 Caddy, 1 Prep Wipe, 4 Large Water-Resistant Strips/Pack - Silver
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
12
3 Stars
5
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
96 out of
112)
Customer Reviews for Command - Shower Caddy, Satin Nickel, 1 Caddy, 1 Prep Wipe, 4 Large Water-Resistant Strips/Pack - Silver
Customer Rating
2
Great purchase until the pieces break
on December 1, 2024
Posted by: White2014740
Great product until it’s not. It holds well but you can’t use any heavy or have the weight distribution uneven. It will break off the wall at the clear plastic holders and be useless. I would love for command to have the ability to get replacement pieces!
Response from command.comBy 3M, December 4, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed with quality,
on October 29, 2024
Posted by: MelH
I love the command products but something has changed. They are not as good as they used to be. I put this up in my shower, lasted less than 2 days before it came crashing down. The one I put up several years ago is still in place at my old house.
Response from command.comBy 3M, October 30, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Great buy, holds lots
on September 13, 2024
Posted by: Marise
I have used this product for months. The mirror fogs up but the command strips are strong and the caddy is still hanging. I just know not to overload the caddy. Would buy again in a heartbeat
Written by a customer while visiting command.com
Customer Rating
1
Not staying up
on July 19, 2024
Posted by: Kgcal
I purchased two of these and they are not staying up. I went and spent money on extra strips to try again and on the second try the first one is staying. So, I hung up my second one and it fell down with barely anything in it. Now, the first one that I finally got to stay is popping off again. It is frustrating because I always used the plastic caddy without any problems. It stayed up for over 5 years. I just wanted something that looked a little better in our shower.
Response from command.comBy 3M, July 22, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
4
Worked well Until we needed to remove it
on June 2, 2024
Posted by: Land pilot
Worked really well until we had to move places and remove it. The command strip broke as we stretched it, making it impossible to remove the bracket from the wall. That’s another issue. Now Having a hard time finding a replacement bracket so we can use it again in the new place. Any suggestions?
Written by a customer while visiting command.com
Customer Rating
2
Rusted all over
on April 3, 2024
Posted by: Momof3kidsand30chickens
Perfect for shower wall, stayed secured for a year but has rusted everywhere…. Not sure if that’s normal?
Response from command.comBy 3M, April 8, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Very Disappointed, Fell Right Away
on June 22, 2023
Posted by: rschwartz80
I was excited to try this product as I have the soap holder and it stays up well on my shower. However, this caddy fell right away and there was less than 3 lbs of items that were in it. Very disappointed
Response from command.comBy 3M, 3M Care Team, June 23, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
If it's not a hook, it's a gamble
on May 21, 2023
Posted by: Ron Z
Maybe I just got a defective one, but after installing the caddy and waiting, I put one bottle of shampoo in and it fell. One of the plastic pieces will not connect to the broader caddy, and I tested both sides of the caddy on both plastic attachments. One worked, clicked into place on both sides of the caddy. One did not. I'm not going out to buy an entirely new one just to replace one defective piece
The adhesive is great, and it works, but the rest of the product has room for improvement.
Response from command.comBy 3M, 3M Care Team, May 22, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com