Customer reviews from swiffer.com
Swiffer - Heavy-Duty Wet Cloths, Gain Scent, 10/Pack (76471) - White
Average customer rating
4.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
74
4 Stars
26
3 Stars
12
2 Stars
7
1 Star
9
77%of customers recommend this product.
(
50 out of
65)
Customer Reviews for Swiffer - Heavy-Duty Wet Cloths, Gain Scent, 10/Pack (76471) - White
Customer Rating
4
Smells great, cleans better
on March 18, 2019
Posted by: Zenaida582
[This review was collected as part of a promotion.] The Swiffer sweeper wet heavy duty cloths work very well and smell very nice as it is scented with Gain. I was able to get rid of stuck on dirt on my floors and loose dust that I usually have to go over more than once. The cloth stayed wet for a long time and I used just one cloth for my entire room.
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, March 20, 2019
Wow! It sounds like our Heavy Duty pads are helping you keep your home clean and fresh. We're so glad you gave them a try, Zenaida!
Written by a customer while visiting Shopper Army
Customer Rating
3
Great!!
on March 19, 2019
Posted by: Krissy529
[This review was collected as part of a promotion.] The Swiffer Sweeper Wet Heavy Duty Gain Original smells great and it is very easy and handy to use. The product is very easy to leak because they are wet, so the pacakaging should be made better. The product is good overall because it picks up dust well and it smells great. I definitely recommend this product to others, but beware when you put the product because it leaks.
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, March 20, 2019
Leaks are the last thing you should think about when it comes to our products, Krissy! It sounds like your package slipped past our many quality checks and made it to you in less than spectacular condition. We're sorry for the inconvenience! We'd be more than happy to help make up for this, just give us a call at (800) 214-8734 when you can.
Written by a customer while visiting Shopper Army
Customer Rating
4
Leaves Floors Dust Free
on March 20, 2019
Posted by: Belle789
[This review was collected as part of a promotion.] The Swiffer Heavy Duty Wet Sweeping Cloths went above my expectations. I have laminated wood flooring and tile all around the house. Since we live in the mountains, the floors get dusty and dirty fast. I was excited to try these out and it did the job with little work.
The wet wipes are generously wet but that also means they drip quite a bit when applying to the Swiffer so be sure to do this over hard flooring and not carpet. One wipe was enough to do my whole house . It picked up any dust that was left behind from dusting and removed spots with ease. The scent is pleasant and not very strong thanks to Gain.
It also makes it convenient for a quick spruce up or to clean up those little messes in seconds.
So pros:
Leaves floor super clean
Easily removes spots
Nice scent
One wipe is good enough to get the job done
Leaves floor super clean
Easily removes spots
Nice scent
One wipe is good enough to get the job done
Cons:
Wipes a little droopy from being too wet so be careful when applying to Swiffer
Overall, I'm impressed.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
4
Nice clean smell
on March 22, 2019
Posted by: Jenny598
[This review was collected as part of a promotion.] I use this on my hardwood floor. I thought it was really good but it doesnt dry fast. Thats why i have it a 4 star. I love how it feels my floor looking very clean after i use it on my floor. I had to sweep my floor frist then i mop it with the wet suffer. It feels really good & leaves my floor clean
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, March 25, 2019
Our Heavy Duty wet refills should provide a quick and easy clean, Jenny! We're so sorry that they didn't dry as fast as you expected. While it's rare, it's possible that this pack didn't meet our high standards. We'd be more than happy to look into this further with you. When you have a moment, please give us a call at (800) 214-8734.
Written by a customer while visiting Shopper Army
Customer Rating
5
Sup more dirt and smells amazing
on March 22, 2019
Posted by: Amy937
[This review was collected as part of a promotion.] I recently tried Swiffer sweeper wet heavy duty with the Gain scent. As soon as you open the package you can smell the Gain.
The Heavy duty picks up so much more and left no streaks in my floor.
I usually have to mop my floors twice with my old product but no more. I will be changing to Swiffer Heavy Duty cloths and I will let me daughter know about this product too.
The Heavy duty picks up so much more and left no streaks in my floor.
I usually have to mop my floors twice with my old product but no more. I will be changing to Swiffer Heavy Duty cloths and I will let me daughter know about this product too.
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, March 25, 2019
Thanks so much for sharing your love of our wet refill pads with your family, Amy! Your trust means a lot to us, and we're so glad that you can rely on us to keep your home clean. Thanks for taking the time to write!
Written by a customer while visiting Shopper Army
Customer Rating
3
Sticky
on August 5, 2019
Posted by: Mandy1
from New york
I love the swifter wet jet and it’s convince but it leaves my floor sticky?? I have a Linoleum like floor Does anybody else have this problem??
I would recommend this to a friend!
Response from swiffer.comBy Swiffer, September 3, 2019
Your floors should be left with a brag-worthy clean, Mandy. If you recently have used another cleaner or your floor is new, that may cause this. Going over your floor a few times should fix it. If you have any questions, give us a call at (800) 742-9220 and we'd be happy to talk more.
Written by a customer while visiting swiffer.com
Customer Rating
2
Pad doesn’t stay on the sweeper
on November 27, 2019
Posted by: Keke
from New York
I love the convenience, but the pad doesn’t stay on the sweeper. I never had this problem before. I know this is a newer type of cloth. Maybe it’s to thick or perhaps the groves aren’t deep enough. I have the newest mop also. Just a suggestion. I see some of the other reviews have the same problem.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team , December 3, 2019
We never want you to have to worry about your Swiffer pads not sticking in the grooves,so we're very sorry to hear about this. We'd like to learn more to better understand what happened, so please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Disappointed in product
on February 4, 2023
Posted by: Bobbie80
from Rockville, MD
I was really looking forward to using the heavy duty multi surface wet cloths for my kitchen
ceramic floor. The cloths became difficult to use because the strip prevented the cloth from sliding and kept getting stuck. This caused them to come out of the holder. Also the liquid on the cloths was not effective in cleaning. I am going back to the original cloths as they worked perfectly.
ceramic floor. The cloths became difficult to use because the strip prevented the cloth from sliding and kept getting stuck. This caused them to come out of the holder. Also the liquid on the cloths was not effective in cleaning. I am going back to the original cloths as they worked perfectly.
No, I would not recommend this to a friend.
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, February 7, 2023
We are sorry you are having this experience, Bobbie. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. Here are a few other helpful tips: Make sure the green strip is around the edge of the mop, not on the floor, while mopping. This should ensure there is enough material to tuck into the grippers. So we can learn more about your experience, please call us at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com