Customer reviews from swiffer.com
Swiffer - Heavy-Duty Wet Cloths, Gain Scent, 10/Pack (76471) - White
Average customer rating
4.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
74
4 Stars
26
3 Stars
12
2 Stars
7
1 Star
9
77%of customers recommend this product.
(
50 out of
65)
Customer Reviews for Swiffer - Heavy-Duty Wet Cloths, Gain Scent, 10/Pack (76471) - White
Customer Rating
2
Cloths will not stay on handle
on June 21, 2024
Posted by: Denise04
from Cincinnati, OH
I have the heavy duty lavender scent cloths and they smell amazing but they DO NOT STAY ON THE HANDLE and it is so frustrating. I have tucked them into the slots as far as I possibly can and they fall back out almost immediately. I have two packages of cloths now that I'm not even sure I'll be able to use. It seems like maybe a different type of clip system is needed for these.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 21, 2024
We're very sorry you experienced this, Denise04, and thanks for bringing it to our attention. Please call us at (800) 395-5594. We'd like to gather some information on your Sweeper and these cloths to share with our Product Quality Team, and help you get Swiffering again!
Written by a customer while visiting swiffer.com
Customer Rating
1
Awful Smell
on April 4, 2024
Posted by: BarbaraS
from New Jersey
Awful Smell. I received the Heavy Duty Wet Mopping Cloths in the kit. The scent is "Fresh Scent" and it's awful. I now have my air filter and fan going to get the smell out of the house. They didn't stay wet very long either....maybe that's a blessing considering the smell. I will not use these again. I may use a dry one and my own liquid cleaner.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 8, 2024
We're sorry you don't like the scent on your Heavy Duty Wet Cloth Refills, Barbara. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you get back to Swiffering away, please call us at (800) 214-8734 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
5
Works amazing
on February 8, 2019
Posted by: Kathryn575
[This review was collected as part of a promotion.] Swiffer Sweeper Wet Heavy Duty Gain Original clothes work amazing to help clean the floor by locking in dirt right into the pad. I like that it seems to clean so much better then other cleaning cloths that I have used since it is moist and soaks up the mess. I like that it is easy to use with my swiffer and easy to apply and change when needed. I would recommend this cleaning cloth because it work great to clean all different surfaces
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, February 8, 2019
We're so glad that you're getting a reliable clean and a fresh home with our Heavy Duty wet refills, Kathryn! Thanks for writing.
Written by a customer while visiting Shopper Army
Customer Rating
5
Great Cleaning Pads
on February 8, 2019
Posted by: Chamika730
[This review was collected as part of a promotion.] I have tried many of the these products and this one is another to add to the list of greatness. It does a great job of cleaning my kitchen and bathroom floor and I love the scent. Its not overpowering or sickening like other products and the pads keep my linoleum and tile clean. I will definitely be purchasing more of these in the near future.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
4
Swiffer Wet Cloths - Easy, Clean and Fresh!
on February 8, 2019
Posted by: Kris952
[This review was collected as part of a promotion.] I received the Swiffer Heavy Duty Wet Sweeping cloths from Shopper Army. I used them for a week on both my tile and wood floors.
They are definitely saturated with the cleaning solution, meaning they don't dry up so quickly. You don't have to change them so often. Both types of floors showed a clean, shiny, streak-free finish when the solution dried.
They have the signature Gain smell, which is a fresh, clean smell. I don't particularly mind the smell, but it was a bit too strong for me. That would be my only drawback in using the product.
These cloths are easy to use, and effectively cleaned both my tile and wood floors.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
4
clean + gain freshness!
on February 9, 2019
Posted by: Amanda635
[This review was collected as part of a promotion.] sometimes you just need a quick, little clean up and these are perfect for that! i love that there's no sprays or other products needed, everything is already in the pad. these pads almost instantly refresh not just my bathrooms floors, but the whole bathroom thanks to the added gain freshness. they dry quickly and leave no streaks behind. the only reason i gave 4 stars instead of 5 is because sometimes they slip out of the little plastic grips thats supposed to look them in place, but other than that they work great and i definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
5
great product
on February 11, 2019
Posted by: Patti199
[This review was collected as part of a promotion.] I love these swifters. I have two small grands at home and this is so easy to grab one and mop up small messes without having to get out a mop and bucket and all of that stuff. It drys fast, so I do not have to worry about them sliding down on the floor. It smells fresh and they are simple to use. great product
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
4
Clean floors but no shine
on February 12, 2019
Posted by: Sarah116
[This review was collected as part of a promotion.] With a first full covered in hard wood I am always looking for the best hardwood floor cleaner available. I was hoping Swiffer Heavy Duty Wet Sweeping Cloths would be the answer.
First the Pros:
-The clothes seem to do a great job cleaning the floor. When I had to change out the cloth it was pretty disgusting so I was happy to see the cleaning job it was doing.
-It is pretty easy to change one dirty cloth out for a clean one.
-The smell is pleasant
-The clothes seem to do a great job cleaning the floor. When I had to change out the cloth it was pretty disgusting so I was happy to see the cleaning job it was doing.
-It is pretty easy to change one dirty cloth out for a clean one.
-The smell is pleasant
Cons:
-The cloths don't seem to last long enough. I went through 3-1/2 to get my downstairs cleaned. Once the cloth dries out there is no way to re-wet it and it won't slide on the floor.
-I don't enjoy having to touch the wet cloths every time I have to change them.
-My floor wasn't shiny after using them and my husband complained that he couldn't slide on the floor but that his feet stuck.
-The cloths don't seem to last long enough. I went through 3-1/2 to get my downstairs cleaned. Once the cloth dries out there is no way to re-wet it and it won't slide on the floor.
-I don't enjoy having to touch the wet cloths every time I have to change them.
-My floor wasn't shiny after using them and my husband complained that he couldn't slide on the floor but that his feet stuck.
That was the biggest surprise and disappointment. Our floors are usually shiny after cleaning. Initially the Swiffer Heavy Duty Sweeping Cloths looked like they were doing a fantastic job. When they dried to a dull sheen and had lost all the "slippery" feeling to the floors they didn't look as clean and nice as I had hoped.
I probably won't use the cloths again because I don't like the overall look of my floors after they dry. I do believe the Swiffer Heavy Duty Wet Sweeping Cloths clean well but they don't finish well.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army