Customer reviews from Dymo.com
DYMO - LetraTag 200B Portable Thermal Bluetooth Label Maker - Black
Average customer rating
4
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
89
4 Stars
42
3 Stars
19
2 Stars
7
1 Star
21
51%of customers recommend this product.
(
20 out of
39)
Customer Reviews for DYMO - LetraTag 200B Portable Thermal Bluetooth Label Maker - Black
Customer Rating
1
on December 31, 2024
Posted by: Adriza
The third time that I used it and don’t work anymore
Response from Dymo.comBy DYMO, January 6, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience you have experienced with your LetraTag® 200B.
To resolve the issue, please visit our Help Center at DYMO.com > Support > Help Center, where you can find resources such as:
"LetraTag® 200B Not Found in DYMO® LetraTag® Connect"
"How to Solve the 'Printing Error' with My LetraTag® 200B"
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience you have experienced with your LetraTag® 200B.
To resolve the issue, please visit our Help Center at DYMO.com > Support > Help Center, where you can find resources such as:
"LetraTag® 200B Not Found in DYMO® LetraTag® Connect"
"How to Solve the 'Printing Error' with My LetraTag® 200B"
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Does Not Print
on January 18, 2025
Posted by: DontBuy
Constant printing error when everything is set up correctly. Will not print any labels. Says paper jam right out of the box and there is no way to correct it or make it print. Junk.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 20, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologized for the inconvenience caused.
To resolve this issue kindly follow the steps below:
1. Please power cycle the printer by removing the batteries, power adapter if available, and tape, and then press the
power button 15 times.
2. Clear Bluetooth Cache: Settings>Apps>Display System Apps>Bluetooth>Storage>Clear Cache> Exit and restart your phone.
3. Check if the Bluetooth option is active on your mobile device and location is on.
4. If the LetraTag 200B appears in the Bluetooth list, but the application does not detect the printer. Please reinstall LetraTag Connect. Be aware, all saved labels will be deleted:
• Navigate to Settings.
• Select Apps and notifications.
• Select See all apps.
• Select LT Connect in the list.
• Select Uninstall.
• Navigate to the Store.
• Search for LetraTag Connect.
• Reinstall the app and try to print.
Furthermore, you can follow the instructions visit DYMO.com>Support>helpcenter>LetraTag 200B not found in DYMO® LetraTag® Connect
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologized for the inconvenience caused.
To resolve this issue kindly follow the steps below:
1. Please power cycle the printer by removing the batteries, power adapter if available, and tape, and then press the
power button 15 times.
2. Clear Bluetooth Cache: Settings>Apps>Display System Apps>Bluetooth>Storage>Clear Cache> Exit and restart your phone.
3. Check if the Bluetooth option is active on your mobile device and location is on.
4. If the LetraTag 200B appears in the Bluetooth list, but the application does not detect the printer. Please reinstall LetraTag Connect. Be aware, all saved labels will be deleted:
• Navigate to Settings.
• Select Apps and notifications.
• Select See all apps.
• Select LT Connect in the list.
• Select Uninstall.
• Navigate to the Store.
• Search for LetraTag Connect.
• Reinstall the app and try to print.
Furthermore, you can follow the instructions visit DYMO.com>Support>helpcenter>LetraTag 200B not found in DYMO® LetraTag® Connect
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com