Customer Reviews for DYMO - LetraTag 200B Portable Thermal Bluetooth Label Maker - Black
Customer Rating
1
Does Not Print
on January 18, 2025
Posted by: DontBuy
Constant printing error when everything is set up correctly. Will not print any labels. Says paper jam right out of the box and there is no way to correct it or make it print. Junk.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 20, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologized for the inconvenience caused.
To resolve this issue kindly follow the steps below: 1. Please power cycle the printer by removing the batteries, power adapter if available, and tape, and then press the power button 15 times. 2. Clear Bluetooth Cache: Settings>Apps>Display System Apps>Bluetooth>Storage>Clear Cache> Exit and restart your phone. 3. Check if the Bluetooth option is active on your mobile device and location is on. 4. If the LetraTag 200B appears in the Bluetooth list, but the application does not detect the printer. Please reinstall LetraTag Connect. Be aware, all saved labels will be deleted: • Navigate to Settings. • Select Apps and notifications. • Select See all apps. • Select LT Connect in the list. • Select Uninstall. • Navigate to the Store. • Search for LetraTag Connect. • Reinstall the app and try to print.
Furthermore, you can follow the instructions visit DYMO.com>Support>helpcenter>LetraTag 200B not found in DYMO® LetraTag® Connect
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
The third time that I used it and don’t work anymore
Response from Dymo.comBy DYMO, January 6, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience you have experienced with your LetraTag® 200B.
To resolve the issue, please visit our Help Center at DYMO.com > Support > Help Center, where you can find resources such as:
"LetraTag® 200B Not Found in DYMO® LetraTag® Connect" "How to Solve the 'Printing Error' with My LetraTag® 200B"
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
I bought this for 6 months ago, and now the app does not work.. good concept, but the letra tag is uselesss. Don’t buy unless the app works again .
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 26, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologized for the inconvenience you are experiency with our software.
To resolve this issue kindly follow the steps below: 1. Please power cycle the printer by removing the batteries, and tape, and then press the power button 15 times. 2. Clear Bluetooth Cache: Settings>Apps>Display System Apps>Bluetooth>Storage>Clear Cache> Exit and restart your phone. 3. Check if the Bluetooth option is active on your mobile device and location is on. 4. If the LetraTag 200B appears in the Bluetooth list, but the application does not detect the printer. Please reinstall LetraTag Connect. Be aware, all saved labels will be deleted: • Navigate to Settings. • Select Apps and notifications. • Select See all apps. • Select LT Connect in the list. • Select Uninstall. • Navigate to the Store. • Search for LetraTag Connect. • Reinstall the app and try to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Week sauce in the industry of portable label makers!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 12, 2024
Hello.
Thank you for contacting us and leaving us feedback.
We apologize for the inconvenience caused.
To access all the features of the DYMO LetraTag 200B, please install the DYMO LetraTag Connect app compatible with mobile devices. The app provides a variety of tools and features to help you design and customize your labels.
To install the software, kindly navigate to DYMO.com > Support > Download Software > Not sure which software to choose > Compatibility Chart > Search by Software > DYMO LetraTag Connect.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
[This review was collected as part of a promotion.] This is a nice portable and convenient label maker. I got it just in time before my move and I was able to keep things labeled in my kitchen perfectly. The battery life so far has been good and the print quality is good!
I know it’s just a label maker, but I feel like it could have a little more versatility regarding fonts and sizes, especially given it has border options. I would recommend a different label maker altogether, or save the money you’d use to buy this, and upgrade when you can afford it.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, May 16, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. Our Dymo LetraTag Connect Software is designed to ensure seamless printing experiences for our users.
Please be aware that your feedback regarding the expansion of font and size options will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.