Customer Reviews for Command - Large Hook, 4 lb - Brushed Nickel
Customer Rating
3
The plastic backing piece failed
on September 7, 2025
Posted by: Tkael
I purchased this product in 2022 and was quite happy with the product until the plastic backing suddenly failed (snapped in half exactly as pictured by a number of other reviews here while I was in the other room). It's a shame that 3M didn't opt to make the piece just a little stouter. Without that essential backing piece this nice hook is now useless to me.
Response from command.comBy 3M Care Team, September 8, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.