Customer reviews from fellowes.com
Fellowes - Powershred 12C 12-Sheet Cross-Cut Personal Shredder (7120006) - Black
Average customer rating
4.7
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
37
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
47 out of
48)
Customer Reviews for Fellowes - Powershred 12C 12-Sheet Cross-Cut Personal Shredder (7120006) - Black
Customer Rating
5
Powershred 12C
on January 25, 2023
Posted by: DBrining28
This thing is a beast! Motor sounds like it might be underpowered but it POWERS through everything I throw at it. Best investment ever!
Pros: Jam Resistance, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: Mess Reduction, Quality Construction, instructions could be better
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Quiet for a Shredder
on June 20, 2023
Posted by: BillytheMan
I just bought this shredder and so far I am very pleased. It is SO quiet compared to cheaper brands/models. It did seem a little flimsy out of the box. I think that when I snapped the cutter onto the base, the back latches didn't go in just right. Unfortunately once it is snapped together it can't be taken apart. So on mine the back is not quite flush along the seam of the base and the cutter assembly. Hopefully that won't affect the operation or the noise level. I am hoping to get a long use out of this shredder, as Fellowes has a good reputation.
Pros: Quiet Operation, Warranty
Cons: Quality Construction
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, June 22, 2023
Thank you BillytheMan! We love to hear from our consumers! Thank you for choosing Fellowes.
Written by a customer while visiting fellowes.com
Customer Rating
3
Incomplete Instructions in manual.
on July 22, 2023
Posted by: LYNNLB
Suggestion for improvements in instruction manual and supplied setup sheet. First it should be stated somewhere that the on/off light will not come on if the shredder head is not properly seated on the base cabinet. No matter if the switch on the back is in the ON position. The unit will not operate as hoped if this step is not done. Returned a perfectly good unit because it did not work out of the box because your instruction booklet and setup sheet did not mention this fact explicitly. Very frustrating.
Cons: poor incomplete instructions
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, July 26, 2023
We appreciate hearing your feedback, LYNNLB. We are sorry for the inconvenience this caused you.
Written by a customer while visiting fellowes.com
Customer Rating
5
Compact and Quiet!
on August 8, 2024
Posted by: DanielDRD4
Definitely the little shredder that could! Love it
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, August 8, 2024
We are glad you love it, DanielDRD4!
Written by a customer while visiting fellowes.com
Customer Rating
3
Noisy and Slow
on December 3, 2024
Posted by: retiree777
Many reviews say the machine is quiet. But mine is noisy. Seems to be an adequate shredder for home use. I wouldn't recommend it for a business. Get what you pay for. Seems to be a good value for the money if on sale. The pull out bin is a bit flimsy, buy not too bad. I've seen worse. Security is P-4, according to the online product page, but nothing in the packaging confirms that. It can easily shred several pages. I think 12 pages would be pushing it. Shredding is a bit slow. If you just have normal shredding for home use, this machine is fine. For a busy office/business would be best to get a heavy duty shredder. Design is nice. Basic black, modern. The 5-gallon bin is adequate for home use. I'll update if I have any issues, such as paper jamming.
Pros: Secure Cut Size
Cons: Jam Resistance, Quiet Operation, Safety Features, Sheet Capacity, Shreds Credit Cards, Staples and CDs
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, December 4, 2024
Thank you for sharing your feedback, retiree777! We are sorry you are less than pleased with your 12C shredder! We can confirm that the security rating is indeed P-4. In addition, the unit is designed to shred up to 12 sheets of 20# paper so if the unit is acting a bit sluggish, we recommend oiling the blades as instructed in the manual. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. We recommend you oil your shredder each time you empty your waste bin. We hope this helps, but if you have any questions or concerns, please give customer service a call. We are here to help you!
Written by a customer while visiting fellowes.com
Customer Rating
5
Working well...so far!
on August 13, 2025
Posted by: MaryD
Just got my shredder yesterday to replace another brand shredder. Chose Fellowes because of their credibility in the business sector. I am retired now but used their products previously. So far I shredded about 200 pieces of paper. It took about 10-15 minutes give or take.. I was hesitant to try doing 12 pages at a time because when I did 8 pages it started to kind of drag and I didn't want to chance getting it jammed. Fingers crossed and hoping that it will last. The actual shredder is VERY substantial but the cabinet that houses the shredded paper could be a little more substantial...maybe a little thicker plastic?
Pros: Mess Reduction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, heavy duty motor
Cons: cabinet could be more substantial.
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, August 15, 2025
Hi MaryD. Thank you for sharing your positive experience! We value your support and honest feedback! Thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
replacement
on October 13, 2025
Posted by: GAGA
This is my third Fellowes i think the last ones was 15 years old. Very reliable and easy to use. Oil once in a while and will last a long time.
Pros: Quality Construction, Quiet Operation, Shreds Credit Cards, Staples and CDs, Warranty
Cons: none
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 15, 2025
Thank you for your continued support, GAGA! We are happy to hear you are pleased with your new Fellowes shredder. We value your recommendation! Thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder
on December 8, 2025
Posted by: RCuadras
Fellowers makes a great shredder. No jams, shreds multiple pages, staples, CD's and credit cards.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Quiet Operation
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, December 8, 2025
Thank you for the great rating, RCuadras! We want to mention that while the 12C is designed to shred plastic credit cards, it is not designed to shred CDs. If you have any questions, please give us a call! Thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com