Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Fresh Scent 50 Fl. Oz. (US05262A) - Clear
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
786
4 Stars
227
3 Stars
70
2 Stars
12
1 Star
87
85%of customers recommend this product.
(
394 out of
466)
Customer Reviews for Softsoap - Liquid Hand Soap, Fresh Scent 50 Fl. Oz. (US05262A) - Clear
Customer Rating
1
Ruined a great product
on April 1, 2024
Posted by: Steven21
from Saskatoon, Saskatchewan
Gender:Male
They changed the scent and it smells like very strong, terrible perfume. It dries the skin out and it's very hard to wash off. You have to scrub and scrub and scrub to get the scent off and not leave soap residue.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, April 1, 2024
We’re sorry to hear our new formula isn’t right for you, and we’re sorry to hear about your experience. Please call us at 1-800-255-7552, and tell us about it so we can try to make this right for you.
Response from softsoap.comBy Customer Care, April 1, 2024
We’re sorry to hear our new formula isn’t right for you, and we’re sorry to hear about your experience. Please call us at 1-800-255-7552 and tell us about your experience so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New awful fragrance
on April 23, 2024
Posted by: Jal
from Durango, Colorado
Gender:Male
I just bought a refill bottle to refill my old pump and I had to stop when I noticed the awful new smell. I even tried to look at different scents that I used to like Crisp clean, but they too smell awful. It's such a bummer because I'm very sensitive to smells and these new ones are just not good.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, April 24, 2024
We’re sorry to hear you don’t like our new fragrance. Your comments and review will be shared with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
The new Aquarium scent is dreadful
on June 15, 2024
Posted by: MiSd16
The new Aquarium scent is disgusting. I have returned the bottle with the new scent and won’t be buying Soft Soap Aquarium anymore.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, June 17, 2024
We’re sorry our new scent isn’t right for you. Your sentiments will be shared with our team, and we’d like you to give us a call at 1-800-255-7552 and share your experience with us, so we can try to make this right.
Written by a customer while visiting softsoap.com
Customer Rating
1
I would not purchase again
on October 27, 2022
Posted by: Disappointed
from Richmond,Va
Verified Purchase:No
I just purchased you new aquarium and the color is no longer clear!!
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 31, 2022
035000783318
Written by a customer while visiting softsoap.com
Customer Rating
2
It’s Scented
on April 17, 2023
Posted by: Anna51
from Norfolk, VA
Gender:Female
The clownfish is really cute, but my main issue is that this product isn’t labeled as having a fragrance. I just got a tattoo, was relieved to finally find an antibacterial soap in the store that didn’t have a scent. Only to put it on and it caused skin irritation. It’s not a bad scent, but it’s potentially dangerous for people using it for tattoo/piercing aftercare, or just wounds in general. It needs to be clearly labeled as a FRAGRANCED hand soap.
Response from softsoap.comBy Colgate Rep, Customer Care, April 19, 2023
Please call 1-800-255-7552 and share your experience with our specialists. We’d like to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
2
New smell is like rotting peaches
on June 1, 2023
Posted by: WBS_6891
from West Palm Beach, FL
Gender:Female
Please, please please bring the original scent. The new one smells like rotten peaches - it lingers and is making me feel nauseated. I thought I was nuts until I saw others had the same issue. Please get rid of this new smell!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 1, 2023
We're sorry to hear our new Aquarium formula isn't right for you. Please call us at 1-800-255-7552 and tell our team about your experience. We would like to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Aquarium hand soap STINKS!
on June 8, 2023
Posted by: MG
New soap scent is awful ! I have fragrance sensitivity and asthma. the smell of this new soap, closes up my throat and my asthma is affected. Why mess with a good thing? I used this product for years and it was great. I had to find a hand soap that is fragrance free. Bring back the original soap. Looking at the reviews, looks like I'm not alone in the dislike of this change.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 9, 2023
We're sorry to hear this. Please call us at 1-800-255-7552, and tell our team about your experience, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Dislike new scent on traditional product
on June 20, 2023
Posted by: ZW
Gender:Female
I'm very disappointed with the new scent. I usually purchase hand soap in large quantities at a time & was pleased to purchase more on a rare trip to the store. I though I was purchasing the same traditional product I've used for years. A few weeks later I refilled pumps & wondered where the strong scent was coming from. I don't think I can return what I have. It will be donated & I will be purchasing another minimally scented or unscented product in the future.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, June 21, 2023
We're sorry our new fragrance isn't right for you. Please call our team at 1-800-255-7552, and share your experience. We want to try to make this right.
Written by a customer while visiting softsoap.com