Customer reviews from command.com
Command - Large Wire Hook, 5 lb., (17069-ES) - White
Average customer rating
3.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
27
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
12
53%of customers recommend this product.
(
9 out of
17)
Customer Reviews for Command - Large Wire Hook, 5 lb., (17069-ES) - White
Customer Rating
1
Doesn't hold up
on September 24, 2019
Posted by: NotSoHappyDIYer
from Kingwood TX
Gender:Female
Just heard a drop to find this 5 lb hook couldn't hold a 3.6 lb bona floor cleaner. What a disappointment. Whose got to repair my wall???
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 24, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Wire hook makes for versatile use
on October 18, 2019
Posted by: Nessa
from Midwest
Gender:Female
[This review was collected as part of a promotion.] In my home office my wireless phone headset was taking up desk space and was in danger of being damaged by falling off or getting "buried" with heavy objects.
I tried various options but a simple large wire command hook was the best option I found. The wire is the right size to accommodate the bulky headband. I could mount the hook so that I could reach the headphones at a moment's notice and yet close enough to accommodate the too short power cord for easy recharging.
I tried various options but a simple large wire command hook was the best option I found. The wire is the right size to accommodate the bulky headband. I could mount the hook so that I could reach the headphones at a moment's notice and yet close enough to accommodate the too short power cord for easy recharging.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Great for medium size...
on December 22, 2019
Posted by: KeeKee
from Denver, Colorado
Gender:Female
[This review was collected as part of a promotion.] I bought a year ago and it is still holding up my large pictures. I can't believe the strength.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
Great idea but falls apart
on December 21, 2020
Posted by: Gina69
from Columbus, Ga
Gender:Female
I have had and been using these for over a year. The hooks come apart way too easy when you are removing the hanging item, ie dustpan or oven mits, off of the hook. Finally took them down to try another Command product.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 28, 2020
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Mo-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Terrible Product
on March 11, 2021
Posted by: JCox
from Ohio
Gender:Female
I bought this product 3 days ago to hang a standard broom on a closet. Applied it exactly per the directions and it fell off within 30 minutes of hanging my broom on it. Figured it was a freak thing and reapplied it with a new pad (again following the directions exactly) and the same result. For the price it costs for one hook, surely not worth it! The Dollar Tree knock off that is only advertised to hold 3 pounds has been holding my broom without issues for 2 days now!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 12, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
2
Not a great product
on February 18, 2022
Posted by: albiek1976
from OH
Gender:Male
I've gone through four of these in a two-month period and stopped purchasing them. It doesn't take much before the metal separates from the plastic. I was under the 5-pound limit. They are too expensive and the hook needs to be redesigned.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, February 20, 2022
Hello, we are sorry to hear you are having trouble and appreciate the feedback. The metal portion of the hook, can come apart. However, should be stationary once the product is installed. We would love to learn more and ask that you connect with our team at 800-934-7355 or chat with a agent from our website. Please reference this #30699885. Thank you for your review and we look forward to connecting with you!
Written by a customer while visiting command.com