Customer reviews from tazo.com
Tazo - Tea, Tea Bag, 1.5 Oz., 16/Box
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
40
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
40 out of
46)
Customer Reviews for Tazo - Tea, Tea Bag, 1.5 Oz., 16/Box
Customer Rating
3
Spices are weak in flavor
on September 23, 2024
Posted by: Arieslover
This used to be my go to when I’d go shopping always got this. It used to be really good but something has changed doesn’t have much of chai flavor the spices are weak in flavor lately.
Response from tazo.comBy Esethu, TAZO -USA, September 23, 2024
Hi Aries!
Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.
Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.
Written by a customer while visiting tazo.com
Customer Rating
1
No taste
on August 19, 2024
Posted by: Tess
this tea used has been my favorite tea for many but no longer. The new regenerative tea has no taste. I will have to look for a new brand.
Response from tazo.comBy Cedric, TAZO, August 20, 2024
Hey, We're truly sorry to hear that you're not enjoying the new TAZO Regenerative Organic Chai. We understand that change can be difficult, especially when it involves a favorite product. We're committed to providing our customers with the best possible experience, so your feedback is invaluable.
Have you ever tried the TAZO Vanilla Caramel Chai? It combines the classic spices of chai with the richness of bold black teas. It’s a sweet twist on a spicy favorite. It’s not just better. It’s better-er.
Give it a try, it could potentially become your new favorite.
Have you ever tried the TAZO Vanilla Caramel Chai? It combines the classic spices of chai with the richness of bold black teas. It’s a sweet twist on a spicy favorite. It’s not just better. It’s better-er.
Give it a try, it could potentially become your new favorite.
Written by a customer while visiting tazo.com
Customer Rating
1
NOT Decaf!!!
on May 24, 2024
Posted by: Cheri
from South Salem, NY
I've learned that Tazo Decaf Chai, which had no caffeine, has been replaced with Regenerative Chai, which has a 3 out of 5 amount of caffeine. Now those of us who are caffeine-free and loved Tazo Decaf Chai are out of luck. I am not a happy customer.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
5
I love this tea!
on March 2, 2024
Posted by: Isabelle
from United States
I love TAZO Chai Tea! I decided to brew this and make it iced and it was delicious! A creamy chai.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
2
Weak
on February 23, 2024
Posted by: Hammy
from Arizona
I usually drink classic chai flavor, but my store only had this organic regenerative version. Not good! The tea is weak tasting, has no spice kick and is very light in color! Skimping??
Sad. Disappointed. Don't mess with a good thing! Hoping I find classic chai again!
Sad. Disappointed. Don't mess with a good thing! Hoping I find classic chai again!
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
4
Good tea but several broken tea bags
on February 22, 2024
Posted by: Nat777
This is my fav tea but I’m getting sick of pouring my hot water in only to see the tea floating around in my cup I feel like I’m being ripped off several bags in my last box where like this. This keeps happening I’m
Gunna start ripping you off for ripping me off.
Gunna start ripping you off for ripping me off.
Written by a customer while visiting tazo.com
Customer Rating
2
Formula Change
on January 15, 2024
Posted by: Chaifan
from TN
I had been making this tea from a stash I had bought a while back. Something has changed with the new box I just bought. The flavor is not as good. Tastes more like plain tea and less like the delicious brew it used to be. Now tastes no better than other brands.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
5
Tastes amazing!!
on October 11, 2023
Posted by: Newtotea76
from Amherst, Ma
This was a lucky find that someone left behind. It’s not something I would normally buy. I gave it a shot. It is absolutely the best tea i have ever tasted. The flavor is wow. Without milk or with to change up the flavor, I will be buying more.
I would recommend this to a friend!
Written by a customer while visiting tazo.com