Customer reviews from tazo.com
Tazo - Tea, Tea Bag, 1.5 Oz., 16/Box
Average customer rating
4.3 out of 5
4.3
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
39
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
5
87%of customers recommend this product. 
(
39 out of 45
)
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Customer Reviews for Tazo - Tea, Tea Bag, 1.5 Oz., 16/Box
Customer Rating
4 out of 5
4
Excellent Flavor - Question on nutritional content
on May 29, 2026
Posted by: Chai
Excellent flavor but need to know nutrition info. Is there any sugar in this.
Written by a customer while visiting tazo.com
Customer Rating
2 out of 5
2
Very Weak, Low Quality
on January 19, 2025
Posted by: aybe
I was gifted this the other day, and I don't know what the other person liked about this tea. It's not very good at all. Weak and low quality, tastes more like slightly spicy water (I followed the directions exactly for preparation.) When I added cream (only about a tablespoon of it) the flavor of the cream was all I could taste. Would not recommend it, I'm going to finish the box but I'll use a new brand after that.
No, I would not recommend this to a friend.
Response from tazo.comBy CedricTAZOJanuary 20, 2025
Hey Aybe,

Thanks so much for sharing your thoughts on our TAZO REGENERATIVE ORGANIC CHAI 16 TEA BAGS. I'm really sorry to hear that it didn't quite hit the mark for you. We always aim to create flavors that our customers love, and your feedback is super important to us. I appreciate your suggestion about adding cream—it’s a great idea! Sorry it didn’t work out this time. If you're up for it, you might want to give TAZO CLASSIC CHAI LATTE a try instead. Thanks again for your input, and we hope to serve you even better in the future!
Written by a customer while visiting tazo.com
Customer Rating
5 out of 5
5
Great tea , great taste! I love it !!!
on December 26, 2024
Posted by: Big Cle
I grew up on Lipton. Tried this Tazo Black Organic Chai! It’s over for the others. I can’t wait to try the other Tazo Tea’s. The next TazoTea is that mint one.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
5 out of 5
5
Safe and nice
on December 11, 2024
Posted by: Kail
I have AFRID and struggle trying a lot of things but this chai is one of the few I can drink. The flavors combine well and aren't overwhelming and has perfectly clear instructions on the packet and not just the box. It's perfect for a iced chai and tasted great with oat creamer.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1 out of 5
1
Disappointed
on December 8, 2024
Posted by: Lehj16
I tried a lot of chai and this one was so disappointing. Hardly any flavot… tasted like black tea and I used a pouch in a a single cup, not a teapot. I tried camellia sinensis, Winston, Twinnings : all my of them tasted better than this one.
Response from tazo.comBy EsethuTAZO -USADecember 11, 2024
Hi,

Thank you for sharing your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are really sorry to learn that the product did not live up to your expectations.

We're all about creating flavors that delight and bring a smile to our consumers. Your thoughts really mean a lot to us in making that happen! We place a high priority on quality and ensuring consumer satisfaction, as it is at the heart of what we do.

If you could please reach out to our dedicated consumer service team at 1-800-657-3001, available from Monday to Friday between 9:00 AM and 5:00 PM Eastern Time, and provide them with the reference number 171030, we would be more than happy to address any concerns you may have and work towards providing you with a satisfactory resolution.
Written by a customer while visiting tazo.com
Customer Rating
5 out of 5
5
TEAAAA
on December 5, 2024
Posted by: Anonymous
from chapel hill nc
very good tea even drinking it white making this review and rating :)
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1 out of 5
1
To much pepper...
on October 29, 2024
Posted by: Spud8610
from Washington State
I purchased this yesterday thinking it was the same ol Chai because there were no other options. This is not good. Why so much pepper? I feel like it tastes like a bad steak...i wish I wouldn't have purchased two boxes...
No, I would not recommend this to a friend.
Response from tazo.comBy EsethuTAZO -USANovember 4, 2024
Hi! Thanks a bunch for sharing your thoughts on our TAZO Regenerative Organic Chai 16 Tea Bags. We're really sorry to hear it didn't quite hit the mark for you. We always aim to create flavors that bring joy, and your feedback means a lot to us.

We truly care about quality and making sure our consumers are happy. Please feel free to reach out to our friendly consumer service team at 1-800-657-3001 (Monday to Friday from 9:00 AM to 5:00 PM Eastern Time) with the reference number 161542. We’re here to help and want to make things right for you!
Written by a customer while visiting tazo.com
Customer Rating
3 out of 5
3
Spices are weak in flavor
on September 23, 2024
Posted by: Arieslover
This used to be my go to when I’d go shopping always got this. It used to be really good but something has changed doesn’t have much of chai flavor the spices are weak in flavor lately.
Response from tazo.comBy EsethuTAZO -USASeptember 23, 2024
Hi Aries!
Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.
Written by a customer while visiting tazo.com
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