I was gifted this the other day, and I don't know what the other person liked about this tea. It's not very good at all. Weak and low quality, tastes more like slightly spicy water (I followed the directions exactly for preparation.) When I added cream (only about a tablespoon of it) the flavor of the cream was all I could taste. Would not recommend it, I'm going to finish the box but I'll use a new brand after that.
No, I would not recommend this to a friend.
Response from tazo.comBy Cedric, TAZO, January 20, 2025
Hey Aybe,
Thanks so much for sharing your thoughts on our TAZO REGENERATIVE ORGANIC CHAI 16 TEA BAGS. I'm really sorry to hear that it didn't quite hit the mark for you. We always aim to create flavors that our customers love, and your feedback is super important to us. I appreciate your suggestion about adding cream—it’s a great idea! Sorry it didn’t work out this time. If you're up for it, you might want to give TAZO CLASSIC CHAI LATTE a try instead. Thanks again for your input, and we hope to serve you even better in the future!
I grew up on Lipton. Tried this Tazo Black Organic Chai! It’s over for the others. I can’t wait to try the other Tazo Tea’s. The next TazoTea is that mint one.
I have AFRID and struggle trying a lot of things but this chai is one of the few I can drink. The flavors combine well and aren't overwhelming and has perfectly clear instructions on the packet and not just the box. It's perfect for a iced chai and tasted great with oat creamer.
I tried a lot of chai and this one was so disappointing. Hardly any flavot… tasted like black tea and I used a pouch in a a single cup, not a teapot. I tried camellia sinensis, Winston, Twinnings : all my of them tasted better than this one.
Response from tazo.comBy Esethu, TAZO -USA, December 11, 2024
Hi,
Thank you for sharing your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are really sorry to learn that the product did not live up to your expectations.
We're all about creating flavors that delight and bring a smile to our consumers. Your thoughts really mean a lot to us in making that happen! We place a high priority on quality and ensuring consumer satisfaction, as it is at the heart of what we do.
If you could please reach out to our dedicated consumer service team at 1-800-657-3001, available from Monday to Friday between 9:00 AM and 5:00 PM Eastern Time, and provide them with the reference number 171030, we would be more than happy to address any concerns you may have and work towards providing you with a satisfactory resolution.
I purchased this yesterday thinking it was the same ol Chai because there were no other options. This is not good. Why so much pepper? I feel like it tastes like a bad steak...i wish I wouldn't have purchased two boxes...
No, I would not recommend this to a friend.
Response from tazo.comBy Esethu, TAZO -USA, November 4, 2024
Hi! Thanks a bunch for sharing your thoughts on our TAZO Regenerative Organic Chai 16 Tea Bags. We're really sorry to hear it didn't quite hit the mark for you. We always aim to create flavors that bring joy, and your feedback means a lot to us.
We truly care about quality and making sure our consumers are happy. Please feel free to reach out to our friendly consumer service team at 1-800-657-3001 (Monday to Friday from 9:00 AM to 5:00 PM Eastern Time) with the reference number 161542. We’re here to help and want to make things right for you!
This used to be my go to when I’d go shopping always got this. It used to be really good but something has changed doesn’t have much of chai flavor the spices are weak in flavor lately.
Response from tazo.comBy Esethu, TAZO -USA, September 23, 2024
Hi Aries! Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.