These pens dont work well. i used 2 fresh ones today and both stopped working after 5 minutes
Response from StaplesBy Social Media, Staples, February 4, 2026
Hi Greg, I'm sorry to hear that you received a defective product, and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3, via Chat on Staples.com, or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS