Customer reviews from keurig.com
Green Mountain Coffee - Lake & Lodge Coffee, Medium Roast, 0.31 oz. Keurig K-Cup Pods, 24/Box
Average customer rating
4.3
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
284
4 Stars
34
3 Stars
26
2 Stars
17
1 Star
38
81%of customers recommend this product.
(
299 out of
368)
Customer Reviews for Green Mountain Coffee - Lake & Lodge Coffee, Medium Roast, 0.31 oz. Keurig K-Cup Pods, 24/Box
Customer Rating
2
awful
on September 7, 2020
Posted by: GigiL
Agreed with all the comments, they changed something... didn’t notice until this box, give me my dark roast back please.
Response from keurig.comBy Keurig, Consumer Care, September 10, 2020
Thanks for your question! Green Mountain Coffee Roasters have updated the roast profile on Lake & Lodge from Dark Roast to Medium Roast. The formulation has not changed. After tasting all of the Green Mountain coffees, the roasters decided that the smooth taste of Lake & Lodge better fits consumer expectations for a medium roast. They decided to adjust the roast on the packaging to better align the product description with what consumers experience when tasting the coffee. We hope this is helpful!
Written by a customer while visiting keurig.com
Customer Rating
2
Just not the same
on September 6, 2020
Posted by: Deb95
I agree with the others...they say it is the same but I noticed a difference right away. It was on my auto ship and I had gotten 2 boxes so not much I could do about it. Tried using the strong brew button but it just felt like something was missing. Will be looking for something to take it's place
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Lost my Lake and Lodge
on August 28, 2020
Posted by: Duhmom
I too noticed a change to my L&L. Have ordered it for years and did not realize till browsing today that it is 'new' - I saw the note that all that changed was the packaging but I disagree - something is different. I removed from my auto order.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Why did you change it
on August 26, 2020
Posted by: Edgey
cmon Keurig! Why cant we have nice things?! After years of purchasing this, you change the roast. They said in an earlier review they havent changed the roast, but its absolutely not the same. Not at all. It is weak, lacks any body, and is a huge disappointment. Why did you do this to us!
Written by a customer while visiting keurig.com
Customer Rating
1
Used to be great coffee, what changed?
on August 25, 2020
Posted by: Badger20
I have enjoyed Lake and Lodge dark roast coffee for years. However my recent purchase of your medium blend version was very disappointing. ThIs coffee is weak with a bitter after taste. I have read your explanation to another reviewer that only the product labeling has changed but I can’t accept that statement. This product has changed and not for the better.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 27, 2020
Oh no! This is not what we like to hear. We would be happy to help resolve this issue with these pods. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
2
Wouldn't buy it again :(
on August 23, 2020
Posted by: LindaFromLincoln
I've been buying the Lake & Lodge dark roast for years and absolutely loved it - my favorite everyday go to coffee. I purchased the new "medium roast" with my last order and I cant describe how disappointed I was. It isn't even close to the older one, even on the strong coffee setting. I will be looking for another brand/dark roast option for future orders.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Not the same
on August 4, 2020
Posted by: Tess1507
I've been drinking Lake and Lodge for years also. The coffee is different now I'm trying to find something I like! You had to of changed this coffee cuz it's not as enjoyable as it was, I changed it to an 8 oz cup to see if that was better. That didn't help please put it back to where it was! Cuz at this point might as well just drink Maxwell House!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
What Happened?
on August 2, 2020
Posted by: CT Girl
I agree with "Disappointed." I have been drinking this for years and since being designated a medium roast instead of dark, there has definitely been a change in the flavor. What was a full bodied cup of coffee, which was my morning go-to, is now a weak, watered-down drink. I will no longer be using this and also will look for another type. I wish I had noticed the change in brew before I ordered. Please rethink this selection and bring back the dark.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 5, 2020
Oh no! This is not what we like to hear. We would be happy to help resolve this issue with these pods. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com