Customer reviews from philips.com
Philips Norelco - OneBlade 360 Pro Hybrid Electric Shaver & Trimmer - Black/Lime Green
Average customer rating
4.5
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
53
4 Stars
14
3 Stars
3
2 Stars
0
1 Star
5
91%of customers recommend this product.
(
58 out of
64)
Customer Reviews for Philips Norelco - OneBlade 360 Pro Hybrid Electric Shaver & Trimmer - Black/Lime Green
Customer Rating
4
Great- but would like it to function as a razor to
on July 28, 2024
Posted by: Jacques64
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gift from my son- who uses his own but he is big fan
Written by a customer while visiting philips.com
Posted by: Aleks88
Verified Purchase:Yes
[This review was collected as part of a promotion.] the lenghth of shaving is different every time. I can't control it. I set 2 mm on adapter - but the results are differenet even on 2 cheeks.
on other hand when i want a full shave One blade can't provide smooth shaving. It never cut all the hairs as Gillete can
on other hand when i want a full shave One blade can't provide smooth shaving. It never cut all the hairs as Gillete can
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 4, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear about your experience with your Philips shaver.
To help improve your shaving experience, here are a few tips:
1. Make sure the adapter is securely attached and set to the desired length. Sometimes adjusting it slightly can help achieve more consistent results.
2. Shave in slow, steady strokes to give the blade enough time to cut each hair evenly.
3. Regularly clean the blades and attachments. Build-up can affect performance and lead to inconsistent results.
For a smoother shave, you may also consider trying a different shaving technique or ensuring the blade is adequately sharp.
If you continue to experience issues, please reach out to us directly for further assistance. We want to ensure you receive a product that meets your needs and expectations.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Providing details about your experience will enable us to prioritize and address your concern promptly.
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention, and we are sorry to hear about your experience with your Philips shaver.
To help improve your shaving experience, here are a few tips:
1. Make sure the adapter is securely attached and set to the desired length. Sometimes adjusting it slightly can help achieve more consistent results.
2. Shave in slow, steady strokes to give the blade enough time to cut each hair evenly.
3. Regularly clean the blades and attachments. Build-up can affect performance and lead to inconsistent results.
For a smoother shave, you may also consider trying a different shaving technique or ensuring the blade is adequately sharp.
If you continue to experience issues, please reach out to us directly for further assistance. We want to ensure you receive a product that meets your needs and expectations.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Providing details about your experience will enable us to prioritize and address your concern promptly.
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
on March 21, 2025
Posted by: Andy Lep
Gender:Male
No charger block included. Bought the shaver because I was in need on a work trip. Has the old usb cord that included but no.
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, March 26, 2025
Hello Andy,
Thank you for sharing your feedback regarding your experience with the OneBlade Pro. We are sorry to hear that it did not meet your expectations. Your input is invaluable to us and helps us continually improve our products.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback regarding your experience with the OneBlade Pro. We are sorry to hear that it did not meet your expectations. Your input is invaluable to us and helps us continually improve our products.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com