Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Customer Rating
3
Z Fold 5
on November 3, 2023
Posted by: Lisa
Expertise:Expert
I have the Z fold 5 a good phone but the camera is bad I'm all about the camera unfortunately when you zoom in for a close up it is very Grainey. I'm very sad about the camera!!
Now the battery is good I play a lot of games and the charge holds well.
Now the battery is good I play a lot of games and the charge holds well.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 6, 2023
Hey there Lisa, thank you for taking time out of your day to provide your feedback on the Samsung Galaxy Z Fold5. We are so happy to hear you are enjoying the features and gaming abilities on this device. We have provided a link to an article about the camera features of the foldable devices to help you get the best pictures and videos possible from this device. We have also included a link to the Samsung Support Team if you have additional questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
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Samsung Community
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Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Need to know
on November 6, 2023
Posted by: Nick 1
Expertise:Beginner
Want to leave Motorola... Looking for better brand. Want network compatible...
Written by a customer while visiting Samsung US
Customer Rating
5
Liveliness!
on November 7, 2023
Posted by: PJRN
This new Samsung Galaxy FOLD 5 is great at making things come more alive!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and display
on November 8, 2023
Posted by: Viixen
Love it!! This is the upgrade to the note that I have been waiting for.
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything, but the hearing aid connection
on November 9, 2023
Posted by: Countrygal47
So I had the z fold 4 and loved it and than an incident happened and I had to do insurance on it. Well they replaced it with the z fold 5. I am still learning everything about it, my only issue I have with it is that I have hearing aids. I had to buy an audio clip to have hands free. Which I got the hearing aids when I had the 4. Without going into a long drawn out explanation, my z 5 and my audio clip are not working together and I have to hold the phone up to my mouth so whoever I'm talking to can hear me.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on November 17, 2023
Posted by: Pj Black
from Mankato, MN
Expertise:Expert
Bought this two months ago, I was skeptical at first but now I'm glad I have purchased it, battery life is amazing and lasts me all day, haven't bought a pen for it yet but it's enjoyable and easy to use without one, camera is ok at best but that's not a feature that I really sought for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The face is very bright and clear.
on November 19, 2023
Posted by: KGC58
II love my new Galaxy Z Fold5. The battery is long lasting.
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Fold 5
on November 19, 2023
Posted by: J 4FE
from RI
Expertise:Expert
I love the phone, it is gorgeous. But I am rating it a 4 star because of the following cons: The outer screen cover is not wide enough to ease texting or replying of messages. The S-Pen is still not incorporated on the phone even when we know that Samsung has the capability to make it happen. I have decided not to upgrade my Z Fold 5 unless the successor, Z Fold 6 takes care of the problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US