Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2 out of 5
4.2
(122 Reviews)
Open Ratings Snapshot
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product. 
(
45 out of 57
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Customer Rating
5 out of 5
5
Every feature is great. Perfect
on January 22, 2024
Posted by: Chattykat
Love this phone. Best phone I've ever had hands down!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge beautiful phone
on January 21, 2024
Posted by: Sking83
from Lehighton PA
Expertise:Intermediate
I bought this 2 weeks ago and am amazed at the speed and beauty
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Apps.adapt to screen format
on January 18, 2024
Posted by: Lynny
from Yonkers, New York
Expertise:Intermediate
Bought this from October. Speed is amazing and the screen.....to die for!! Amazing user experience. Beautiful.device!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 30, 2025
Thank you so much for your wonderful review, Lynny! We're thrilled to see that you're enjoying the Galaxy Z Fold6. The Dynamic AMOLED 2X display truly transforms the user experience, and the stunning 7.6" screen makes everything come alive. It’s great to know that the speed and performance have impressed you! If you have any questions or need assistance with anything in the future, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it, depends on what you need and desire.
on January 18, 2024
Posted by: Jazzyp
Expertise:Intermediate
I absolutely love it. I've followed the evolution since fold I. Media, reading, browsing, multi-app, video creating, to name a few. People complaining about having small hands, super picture, etc lol. Those are personal problems and desires. This version with the flatter hinges is awesome. If you see no value in a larger inner screen, then don't get it... duh. The phone rocks!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!¡
on January 16, 2024
Posted by: Whit
Web site is amazing ! Huge Samsung ,android user big fan!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on January 16, 2024
Posted by: Redsd24
Very GD product I have really enjoyed how it is so fast
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great phone.
on January 14, 2024
Posted by: GMCBC
from San tan valley Arizona
Expertise:Expert
Got this phone about 3 months ago and I absolutely love it. Great processor, the inside screen is fantastic and battery life is pretty good. Last all day as long as I'm not playing games on the big screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 16, 2025
It's great to hear from you! We're thrilled to see that you're loving your Galaxy Z Fold5. The Snapdragon 8 Gen 2 Mobile Platform for Galaxy indeed offers outstanding performance, ensuring everything runs smoothly. We're glad you enjoy the fantastic inside screen, which unfolds into a 7.6" immersive display, perfect for gaming, cinematic viewing, and enhanced productivity. It's great to know that the battery life is serving you well, lasting all day with normal use. For heavy gaming sessions, the improved battery life is still impressive. Thank you for being part of the Galaxy family. Enjoy your Z Fold5, and if you have any questions or need further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stellar!
on January 11, 2024
Posted by: PatrickJRN69
It has been a joy to behold, so far. Fast, sleek, and panoramic!
Response from Samsung USBy R&R Team, February 15, 2025
Thank you for your awesome review of the Galaxy Z Fold5, Patrick! We’re thrilled to see that you’re enjoying the experience! The Z Fold6 is designed to be fast and sleek, making multitasking seamless. With features like Note Assist, you can easily organize your thoughts and create shopping lists effortlessly. Plus, the Interpreter feature lets you communicate across languages, displaying conversations side by side in Flex Mode, making connections easier than ever. We’re excited that the panoramic view is enhancing your usage. Your satisfaction is our priority, and we can’t wait for you to explore all the incredible features the Z Fold5 has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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