Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Customer Rating
5
AWESOME and decent camera.
on January 30, 2024
Posted by: Jazzyphil
I don't know what some people mean by subpar camera? It takes awesome to decent pictures. Maybe professional photographers might have a word. But even then, that's not the main selling point. Besides that, the options are many. This is a total different experience than slabs and S series so people compare the two are are just talking;) I personally like the narrow front as it's easier to hold, store, and gives the option of not having to always use a giant screen until desired. Options are always good, correct. Now open is where the coolness comes in. Watch a YouTube video and read up. Crazy features and multi-app functions. The fold 5 is smooth, fast, and with adjustment you can customize to you liking. This is where a lot go wrong. Learn the settings which isn't hard--go over them a few times. I've owned all of the phones, and tried the s23 ultra and loved it. But missed my large screen, and options of two in one and switched back. Awesome phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Always a pleasure with Samsung.
on January 29, 2024
Posted by: ShadeIQ
from Fort Atkinson, Wisconsin
Looking to purchase when time permits, always been a big fan of Samsung & Android. Thank you Samsung for your excellent products!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it folds out and you put it
on January 29, 2024
Posted by: Anonymous
from Muskegon Michigan
Expertise:Beginner
I love this phone can't wait get it I love the screen how fold do work like a lab top
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 29, 2024
Posted by: dudeating
from SC
Expertise:Intermediate
I already ordered mine can't wait to have it here with me
Features
5
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Why no S-Pen?
on January 29, 2024
Posted by: Jim2501
from Mesa, Az
Expertise:Intermediate
I purchased two for my sister and roommate for a holiday gift. So far they performed well. I've a little worry about the regular wear and tear on the folding screen, but it looks as though my worries are un founded. My roommate doesn't open hers very much for the same worry, my sister on the other hand never closes hers. Both phones are still in near new condition. I highly recommend buying protective cases for this product, and seeing as it doesn't come with the phone the fold 5 edition s-pen to really get the most out of it. Very pleased except the s- pen has to be bought separately.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, December 30, 2024
Hi Jim2501! Thanks for reaching out to share your candid review of the Galaxy Z Fold5. We’re glad to hear that the Galaxy Z Fold5 has been performing well for your sister and roommate! Regarding your note about the S Pen, the Galaxy Z Fold5 is compatible with the S Pen Fold Edition and S Pen Pro, which are designed to enhance the functionality of the large display. These pens are sold separately to allow customers to choose accessories based on their specific needs. For maximum protection and performance, we recommend using Samsung’s official S Pen Fold Edition case along with compatible cases designed for the Galaxy Z Fold5. You can find these accessories on our website. Thank you for your thoughtful feedback, and we’re thrilled to see that you’re enjoying the device overall! For any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Bigger IS better in this case!! Lol
on January 28, 2024
Posted by: Lori lou
Enjoying the large screen! I haven't had time to really go through it and learn all of the capabilities, but I'm excited abt what I have seen so far! I'm actually impressed with the case and the seamless screen when opened.
Written by a customer while visiting Samsung US
Customer Rating
5
Beat folding phone
on January 26, 2024
Posted by: Patjobs
I had mines a week and love the experience I haven't put it down yet.
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating
on January 26, 2024
Posted by: Bebesugar
from Wasilla, Alaska
I would think that for the almost ridiculous price that you would have al kinds of colors,
Response from Samsung USBy Social Commerce, January 29, 2024
Hello Bebesugar, thank you for taking time to share your feedback on the Samsung Galaxy Z Fold5. We understand how important being able to customize your device and show off your unique sense of style is to you. We always recommend a protective case for all phones which also allows you to fully customize and have a wider range of colors for your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US