Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Customer Rating
1
Where is intensity adjustment in color correction
on September 9, 2023
Posted by: colorblind
from Montgomery,Al
Expertise:Expert
Don't remove color correction "intensity"adjustment feature.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hello Colorblind, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand wanting to ensure you are getting the best photos and videos possible from your device. We have provided for your convenience the full product manual and the Samsung Support Team to help you with the different features you have available to edit your photos. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME and decent camera.
on January 30, 2024
Posted by: Jazzyphil
I don't know what some people mean by subpar camera? It takes awesome to decent pictures. Maybe professional photographers might have a word. But even then, that's not the main selling point. Besides that, the options are many. This is a total different experience than slabs and S series so people compare the two are are just talking;) I personally like the narrow front as it's easier to hold, store, and gives the option of not having to always use a giant screen until desired. Options are always good, correct. Now open is where the coolness comes in. Watch a YouTube video and read up. Crazy features and multi-app functions. The fold 5 is smooth, fast, and with adjustment you can customize to you liking. This is where a lot go wrong. Learn the settings which isn't hard--go over them a few times. I've owned all of the phones, and tried the s23 ultra and loved it. But missed my large screen, and options of two in one and switched back. Awesome phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Really amazing dynamic tho. Thoroughly impressed
on August 18, 2023
Posted by: Cindistoe
from Havana FL 32332
I bought the s23 and it's amazing.... I'm completely satisfied. No need to advance to the flip or fold just yet
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Everyday use without fear of lost pictures!
on September 13, 2023
Posted by: Sammi
from Panama City Florida
Owned this for a year & am completely happy I do!! The best for phone calls both visually & sound! Compatible for photo exchanges & videos! Camera is wonderful & easy for even a senior citizen like me! Best phone I've ever had! Sound is enhanced without clutter interference! Will pass this on for my grandchildren to use forever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the features on it are the best
on October 1, 2023
Posted by: fast4u22
This phone is so awesome I think I'm going to get my two kids on too.
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating
on January 26, 2024
Posted by: Bebesugar
from Wasilla, Alaska
I would think that for the almost ridiculous price that you would have al kinds of colors,
Response from Samsung USBy Social Commerce, January 29, 2024
Hello Bebesugar, thank you for taking time to share your feedback on the Samsung Galaxy Z Fold5. We understand how important being able to customize your device and show off your unique sense of style is to you. We always recommend a protective case for all phones which also allows you to fully customize and have a wider range of colors for your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Pure garbage, hinges break screen horrible quality
on February 4, 2024
Posted by: Phone guy
As a repair shop, I can tell you this phon e is pure garbage. Breaks extremely easy and costs an arm and a leg to fix. STAY AWAY FROM ABOMINATION. You will thank me in the end.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 6, 2024
Hello there Phone guy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand how important your device is to you on a dailiy basis. We do offer a one year warranty on all Samsung products to cover manufacturing defects. We have a few options for repair as well for warranty claims, including Samsung Experience Stores, if you live near enough, UBreakIFix, or mail in options. We have provided a link to the full warranty as well as an article we recommend as customers transition from standard form to foldables and care measures to help protect your investment. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Samsung Warranty
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UBreakIFix
https://www.ubreakifix.com/
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Vast improvement, especially coming from a fold 3.
on October 7, 2023
Posted by: Saltydog
Expertise:Intermediate
much better battery life. The gap is completely gone. Came from a fold 3.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US