Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Posted by: Jose De Anda
from Brawley, California
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever! Made for business and entertainment. You will never get bored on this device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Reggi
from Columbia, SC
Expertise:Intermediate
Verified Purchase:Yes
So much sleeker. Fits in my pocket. And I have a stylus. Easy to transfer the info from my previous fold.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Taylor W
Verified Purchase:Yes
It's been a week or 2 since I got it. So far there's no issue with the phone. Performed as expected. I guess the only gripe is the inner screen can get pretty dirty pretty quickly, but that might just be a me thing.
Written by a customer while visiting Samsung US
Posted by: W Shoultz
from GEORGIA
Expertise:Intermediate
Verified Purchase:Yes
Replaced a Z Fold 4 after dead pixels started appearing due to me after some rough use Same great phone as the ZF4!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
The whole process went by as smoothly as it should
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung care is a must for foldable display
on July 28, 2024
Posted by: Digitaldeath187
Best phone on the market if you can afford it. The phone series is killing the game
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phones
on September 10, 2024
Posted by: Mont
Phone https://cash.app/$montlewis321
Good phone to have
Good phone to have
Written by a customer while visiting Samsung US
Customer Rating
1
Inner screen protector issues
on September 12, 2024
Posted by: Cigarhead
from Gastonia NC
Expertise:Expert
The inner screen protector failed.
The repair failed.
The camera is lacking.
The repair failed.
The camera is lacking.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hello there Cigarhead,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. T we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold5, always performs at its best and that means keeping its exterior, internal storage, and memory in good condition. Please feel free to take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been shared, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. T we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold5, always performs at its best and that means keeping its exterior, internal storage, and memory in good condition. Please feel free to take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been shared, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US