Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Gray
Customer Rating
5
Every feature is great. Perfect
on January 22, 2024
Posted by: Chattykat
Love this phone. Best phone I've ever had hands down!
Written by a customer while visiting Samsung US
Customer Rating
5
Beat folding phone
on January 26, 2024
Posted by: Patjobs
I had mines a week and love the experience I haven't put it down yet.
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger IS better in this case!! Lol
on January 28, 2024
Posted by: Lori lou
Enjoying the large screen! I haven't had time to really go through it and learn all of the capabilities, but I'm excited abt what I have seen so far! I'm actually impressed with the case and the seamless screen when opened.
Written by a customer while visiting Samsung US
Customer Rating
4
Why no S-Pen?
on January 29, 2024
Posted by: Jim2501
from Mesa, Az
Expertise:Intermediate
I purchased two for my sister and roommate for a holiday gift. So far they performed well. I've a little worry about the regular wear and tear on the folding screen, but it looks as though my worries are un founded. My roommate doesn't open hers very much for the same worry, my sister on the other hand never closes hers. Both phones are still in near new condition. I highly recommend buying protective cases for this product, and seeing as it doesn't come with the phone the fold 5 edition s-pen to really get the most out of it. Very pleased except the s- pen has to be bought separately.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, December 30, 2024
Hi Jim2501! Thanks for reaching out to share your candid review of the Galaxy Z Fold5. We’re glad to hear that the Galaxy Z Fold5 has been performing well for your sister and roommate! Regarding your note about the S Pen, the Galaxy Z Fold5 is compatible with the S Pen Fold Edition and S Pen Pro, which are designed to enhance the functionality of the large display. These pens are sold separately to allow customers to choose accessories based on their specific needs. For maximum protection and performance, we recommend using Samsung’s official S Pen Fold Edition case along with compatible cases designed for the Galaxy Z Fold5. You can find these accessories on our website. Thank you for your thoughtful feedback, and we’re thrilled to see that you’re enjoying the device overall! For any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 29, 2024
Posted by: dudeating
from SC
Expertise:Intermediate
I already ordered mine can't wait to have it here with me
Features
5
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it folds out and you put it
on January 29, 2024
Posted by: Anonymous
from Muskegon Michigan
Expertise:Beginner
I love this phone can't wait get it I love the screen how fold do work like a lab top
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a pleasure with Samsung.
on January 29, 2024
Posted by: ShadeIQ
from Fort Atkinson, Wisconsin
Looking to purchase when time permits, always been a big fan of Samsung & Android. Thank you Samsung for your excellent products!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone!!
on January 30, 2024
Posted by: brooks
love it. great phone with awesome colors whe. u wat h movies or take pictures. love the way it fits in my hand!!!8
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you for your feedback, Brooks! We're thrilled to hear that you're enjoying the Galaxy Z Fold5! Its stunning display and vibrant colors greatly enhance your movie-watching and photography experiences. As our most compact Galaxy Z Fold yet, the laws of physics have nothing on this improved design. The Galaxy Z Fold5 lives up to its name by folding closed, making a massive screen surprisingly pocketable. The innovative design and comfortable form factor make it easy to use with one hand, perfect for on-the-go lifestyles. We appreciate your support and look forward to seeing how you continue to enjoy all the features of your Galaxy Z Fold5! If you have any concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US