Customer reviews from govee.com
Govee - 16.4ft RGBIC String Downlights - RGBWIC
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
32
4 Stars
10
3 Stars
3
2 Stars
2
1 Star
3
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Govee - 16.4ft RGBIC String Downlights - RGBWIC
Customer Rating
5
Best ever
on September 3, 2024
Posted by: Anonymous
from Clarksville, Tennessee, United States
I have a personal theatre room in my basement. These light were a perfect touch to my setup. Definitely going with Govee from now on!!!
Written by a customer while visiting govee.com
Customer Rating
5
on September 3, 2024
Posted by: Anonymous
from Browns Mills, New Jersey, United States
I love then
Written by a customer while visiting govee.com
Customer Rating
1
Wont connect to the app
on September 3, 2024
Posted by: Jovany Lind
from The Bronx, New York, United States
Lights turn on but won't connect to the Govee home app
Response from govee.comBy Govee, September 3, 2024
Hi there, we apologize for the inconvenience you experienced with your Govee RGBIC String Downlights. Our team is here to assist you with getting them connected to the app. Can you please provide us with more information about the issue you are facing? We would be happy to troubleshoot and find a solution for you. Thank you for your patience and understanding.
Written by a customer while visiting govee.com
Customer Rating
4
Very Nice
on September 3, 2024
Posted by: Scott Silz
from Des Plaines, Illinois, United States
I can't get them to connect to my Stream Deck
Written by a customer while visiting govee.com
Customer Rating
2
Having issue connecting to Bluetooth
on September 3, 2024
Posted by: james giles
from Scottsdale, Arizona, United States
Feel free to send me a help article to see if I can get it corrected
Response from govee.comBy Govee, September 3, 2024
Hi there,
We're sorry to hear that you're having trouble connecting to Bluetooth with our Govee RGBIC String Downlights. We would be more than happy to assist you with this issue. Here is the steps for connecting your lights to Bluetooth:
1. Turn on your phone Bluetooth and activate Bluetooth permission for Govee Home app.
2. Please note that the Bluetooth connection should keep the phone and the light in a short range.
If you continue to experience difficulties, please don't hesitate to reach out to us for further assistance.
Best regards,
Govee Support Team
We're sorry to hear that you're having trouble connecting to Bluetooth with our Govee RGBIC String Downlights. We would be more than happy to assist you with this issue. Here is the steps for connecting your lights to Bluetooth:
1. Turn on your phone Bluetooth and activate Bluetooth permission for Govee Home app.
2. Please note that the Bluetooth connection should keep the phone and the light in a short range.
If you continue to experience difficulties, please don't hesitate to reach out to us for further assistance.
Best regards,
Govee Support Team
Written by a customer while visiting govee.com
Customer Rating
2
Govee needs to rethink their animations
on September 3, 2024
Posted by: Anonymous
from Phoenix, Arizona, United States
compared to other LED string lights and the animations that they can produce far out shine with Govee has come up with. Their animations are lackluster, boring, and the whole animation system needs to be rethought.
Response from govee.comBy Govee, September 3, 2024
Hi there,
Thank you for taking the time to leave a review for our Govee RGBIC String Downlights. We appreciate your honest feedback and we take your concerns seriously. We are constantly working to improve our products and we will definitely take your feedback into consideration as we continue to develop our animations. If you have any specific suggestions or ideas, please don't hesitate to reach out to us. Thank you again for your support.
Best,
Govee Customer Service Team
Thank you for taking the time to leave a review for our Govee RGBIC String Downlights. We appreciate your honest feedback and we take your concerns seriously. We are constantly working to improve our products and we will definitely take your feedback into consideration as we continue to develop our animations. If you have any specific suggestions or ideas, please don't hesitate to reach out to us. Thank you again for your support.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
5
Amazingly easy
on September 3, 2024
Posted by: Anonymous
from Washington, District of Columbia, United States
This product was so much better to hang up than the previous light strips I was using… this product had a stronger adhesive. I was super impressed that it didn't pull loose while hanging up section by section
Written by a customer while visiting govee.com
Customer Rating
5
Govee strip lights
on September 3, 2024
Posted by: Anonymous
from Dallas, Texas, United States
Love them! Easy to put up.
Written by a customer while visiting govee.com