Customer reviews from gracobaby.com
Graco - Direct Connect Digital Baby Monitor - White
Average customer rating
2.2
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
4
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
21
Customer Reviews for Graco - Direct Connect Digital Baby Monitor - White
Customer Rating
1
Poor Quality
on September 18, 2013
Posted by: AmyG
OI bought this monitor for my first child. We did not use it often and it worked ok except dropping the signal and needing to be reset. Two years later with baby #2, the parent units won't hold a charge and may not even work - even when plugged in. I was hoping for something more reliable from Graco.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Only occasionally works
on June 3, 2014
Posted by: amic
I was given this at my baby shower. at first it worked great. Now the parent unit hardly ever receives signal from the child unit. And at times it lets out this very loud static sound and beeping that can only be stopped by pulling the battery out. Not great when baby is sleeping since it is so loud, even my neighbors have complained.
Written by a customer while visiting gracobaby.com
Customer Rating
1
TERRIBLE
on March 13, 2015
Posted by: Daniellen02
This was a terrible purchase. The monitor constantly says signal is lost. So disappointed.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love the battery feature
on March 27, 2015
Posted by: Sunshinegirl
We love to go camping, and this monitor is perfect for it! I love that I can hear my sleeping baby when I'm at the campfire and don't have to keep getting up to listen at the tent, this monitor is perfect for camping because of it's optional battery operated feature. Plus it amazing that it shows the temperature! Such a useful feature! My husband and I are really happy with this monitor!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Works great!
on April 30, 2015
Posted by: lea86
We have had our monitor for about 1 1/2 years now and have nothing to complain about. I was very impressed with the sensitivity of the monitor. Even on the other side of the room, it can pick up the smallest peeps and grunts. The one downside is that the parent's unit really doesn't have that much battery life. You really have to make sure that you plug it in. It does start beeping really loudly so you don't run the risk of the monitor just shutting down on you.
Written by a customer while visiting gracobaby.com
Customer Rating
1
works only with the charger
on July 1, 2015
Posted by: fati 123
i bought this graco baby monitor its useless fr me because the nursery unit does nt gets turned on when unplugged with charger also when its fully charged shows the green light when there is no electricity no usage
Response from gracobaby.comBy Graco, Consumer Services , April 6, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great then nothing
on August 2, 2015
Posted by: Monitor
Best one I've ever bought, until it quit working! Got almost a year out of it though, and I haven't been very general with it either.
Response from gracobaby.comBy Graco, Consumer Services , April 6, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Started off great and then stopped working
on August 7, 2015
Posted by: AubKov
I received this as a gift for baby shower it worked at first great clear signal could use it outside upstairs downstairs and could always hear the baby about a year later the monitor goes silent in the middle of the night & the adapter that plugs in the stem it attaches to has shifted & doesn't connect to keep power to the unit very disappointed for price and quality of this device!
Response from gracobaby.comBy Graco, Consumer Services , April 10, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com